error VolleyError com android

[javierrecuero 0]

Good morning, I am installed emby on my box tv (youin youbox), android 10 system and when I install and put the server data I get the error image, then when I put the username and password gives me error when the data are right. Could you help me to solve it?

[GrimReaper 4739]

That usually indicates some sort of network issue. Check server address in your Dashboard and make sure it is correct. 

You can also submit logs from AndroidTV client app:

Quote

Emby for Android TV/Fire TV and Emby for Roku Logs

 

These apps have the option to send an app log to us electronically.  You enter the settings page and turn on the "Debug Options".  Now there will be a new option on the user menu at the top of your app home page labelled "Send Log".  

 

  Quote

If you are using Android TV/Fire TV and your problem is with playback, please send the log directly from the playback OSD.
There will be an option on the "cog" menu.

 

Reproduce your problem and then use this button to send the log.  Then add the following information to your report in the forum:

 

• Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
• The time you sent the log (in Eastern Time please - UTC -5)
• The name of the Emby user on the local server that was logged in at the time

 

And you can also sideload standard Android app and see how does that compare:

https://emby.media/emby-for-android.html

 

[Luke 42077]

@javierrecuero has this helped?