theme music won't play

[MovieGoer2021 4]

Hey guys, I have manually added theme music files to my folders according to the naming rules described on your website. However, even after rescanning the media folders again, the theme music still does not play either on the web version or on the app. The only way that works is by removing the all the media files and adding them back, and then rescanning the folder, is that a bug or something? Could you guys help me solve this problem.

[Abobader 3470]

Hello MovieGoer2021,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

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Emby Team

[GrimReaper 4749]

33 minutes ago, MovieGoer2021 said:

I have manually added theme music files to my folders according to the naming rules described on your website.

Hi there. How have you named those files? 

33 minutes ago, MovieGoer2021 said:

the theme music still does not play either on the web version or on the app.

Which app? Have you Enabled theme songs in app settings for either Web app or whatever other client app you're using? 

33 minutes ago, MovieGoer2021 said:

is that a bug or something?

Not that I know of, just tested manually adding theme music to one item, having no issues for it to be recognized/played either on stable or beta sever. Which server version & platform you're running? 

Edited February 26, 2023 by GrimReaper

[MovieGoer2021 4]

Hi there. How have you named those files? 

I named the file "theme.mp3" and put it in the folder, for example, /movies/Interstellar(2014)/theme.mp3 

Which app? Have you Enabled theme songs in app settings for either Web app or whatever other client app you're using? 

I use Chrome and the iso Emby app, the theme song feature has been enabled.

 Which server version & platform you're running? 

I use Windows Sever version 4.7.11.0

[GrimReaper 4749]

That all sounds in order. Have you run Scan library task upon adding those themes, in case RTM didn't pick them up? 

[MovieGoer2021 4]

2 minutes ago, GrimReaper said:

That all sounds in order. Have you run Scan library task upon adding those themes, in case RTM didn't pick them up? 

Yes, I ran both Scan library and Refresh metadata，it just didn't work. The only solution I found is to first move /Interstellar(2014) out of the Movie folder, and then delete the movie from the webpage, and then move /Interstellar(2014) back to /Movies, and run Scan library again, after that the theme song will finally start playing.

[GrimReaper 4749]

Sorry, cannot recreate, wherever I put theme.mp3 it just plays upon scan. Try manually running Scan media library scheduled task (Settings>(scroll down) Scheduled Tasks tab>(scroll mid way) Scan media library>press Play icon right-end) instead of library menu Scan library files, see whether that'll make a difference (though it generally shouldn't). 

[MovieGoer2021 4]

4 minutes ago, GrimReaper said:

Sorry, cannot recreate, wherever I put theme.mp3 it just plays upon scan. Try manually running Scan media library scheduled task (Settings>(scroll down) Scheduled Tasks tab>(scroll mid way) Scan media library>press Play icon right-end) instead of library menu Scan library files, see whether that'll make a difference (though it generally shouldn't). 

Thanks，I will give it a try

[visproduction 316]

I just put the mp3 or flac theme music file in a subfolder theme-music.  Make sure you have a correctly made .mp3 file and you are not just renaming a different audio codec type file to the mp3 extension.

Also, there appears to be a bug that causes theme music to not play.  If the folder name is different from the main video name before any dash, then theme music fails to play. 

This seems to stop theme music from playing.

• Folder name: Vacation video 2019
• Media name: Vacation vid (2019).mp4

This works:

• Folder name: Vacation video 2019
• Media name: Vacation video 2019 - 720P.mp4

Or this also works:

• Folder name: Vacation video 2019
• Media name: Vacation video 2019.mp4

Hope that helps.

Edited February 26, 2023 by visproduction

[Happy2Play 9783]

17 minutes ago, visproduction said:

I just put the mp3 or flac theme music file in a subfolder theme-music.  Make sure you have a correctly made .mp3 file and you are not just renaming a different audio codec type file to the mp3 extension.

Also, there appears to be a bug that causes theme music to not play.  If the folder name is different from the main video name before any dash, then theme music fails to play. 

This seems to stop theme music from playing.

• Folder name: Vacation video 2019
• Media name: Vacation vid (2019).mp4

This works:

• Folder name: Vacation video 2019
• Media name: Vacation video 2019 - 720P.mp4

Or this also works:

• Folder name: Vacation video 2019
• Media name: Vacation video 2019.mp4

Hope that helps.

Don't really follow as I had no issue with theme music with different folder/media names.

• Die Hart the Movie
  • Anything.strm
  • theme.mp3

But sounds like @MovieGoer2021is having database issues if removing, scanning, readding corrects the issue.  Delete is not needed as Emby will automatically remove it via RTM or library scan (should be full scan to clear the database completely) when items are physically removed from library folder.

[MovieGoer2021 4]

18 hours ago, visproduction said:

I just put the mp3 or flac theme music file in a subfolder theme-music.  Make sure you have a correctly made .mp3 file and you are not just renaming a different audio codec type file to the mp3 extension.

Also, there appears to be a bug that causes theme music to not play.  If the folder name is different from the main video name before any dash, then theme music fails to play. 

This seems to stop theme music from playing.

• Folder name: Vacation video 2019
• Media name: Vacation vid (2019).mp4

This works:

• Folder name: Vacation video 2019
• Media name: Vacation video 2019 - 720P.mp4

Or this also works:

• Folder name: Vacation video 2019
• Media name: Vacation video 2019.mp4

Hope that helps.

Thanks，manually running Scan media library scheduled task fixed this problem.

[MovieGoer2021 4]

18 hours ago, Happy2Play said:

Don't really follow as I had no issue with theme music with different folder/media names.

• Die Hart the Movie
  • Anything.strm
  • theme.mp3

But sounds like @MovieGoer2021is having database issues if removing, scanning, readding corrects the issue.  Delete is not needed as Emby will automatically remove it via RTM or library scan (should be full scan to clear the database completely) when items are physically removed from library folder.

A full library scan fixed this issue,thanks