Roku Playback Hangs at 99%

[Martini 1]

Hello, 

I'm new to Emby and I'm having issues playing my media on a Roku.  I can see my server and files, but when playing, I just see a spinning circle at 99%.  This never goes away.  When checking my Emby Server dashboard on my Windows PC, the activity shows I watched the episode even though it never displayed.  Attached is a log for my most recent attempt.  I did check the Roku firmware and have the most recent version.

Any thoughts?

ffmpeg-directstream-b0c2c1e3-1fb5-45ab-bcae-6c8ed7d48071_1.txt

Edited February 21, 2023 by Happy2Play
removed external address

[Happy2Play 9780]

Does this only happen on "mpg" files?

 

[Luke 42077]

Also can you please attach the log file again? Both the emby server and ffmpeg log files. Thanks.

[Happy2Play 9780]

Sorry my edit affect the previously attached file. Corrected.

[Martini 1]

Attached is the embyserver.txt, however, I was just playing videos on the PC to verify that they work, which they do.  Also attached is the FFmpeg log. 

Happy2Play: mpg files are the only files I have.  I have been using Freemake and that was the default file format.

Thank you so much!ffmpeg-directstream-b0c2c1e3-1fb5-45ab-bcae-6c8ed7d48071_1.txt

embyserver.txt

[ebr 16169]

Hi.  I believe this is a server issue and it has been addressed for the next release of the server (4.8.x).

Thanks.

[Martini 1]

Thank you, I check out the server version I have.

[Martini 1]

Anyone have advice as to how to install 4.8?  I found this link, but I have no idea which file to download for Windows 10.

https://github.com/MediaBrowser/Emby.Releases/releases/tag/4.8.0.21

 

[Martini 1]

4.8.0.21 did not fix the spinning 99% wheel on Roku device playback.  Attached are the most recent logs if anyone is willing to take a look.  Thanks!

ffmpeg-directstream-a0221084-9e52-44a6-934d-612a51ce60bc_1.txt embyserver.txt

[Martini 1]

I confirmed that the server works on a smart tv but still not with a Roku device.  It must be the Roku.

[Happy2Play 9780]

Might be the Roku Range Requests issue but devs will have to comment.

[pwhodges 2012]

I thought the range-requests thing was a dead letter now.  I've removed my proxy's command to block them, and the Roku continues to work just fine.

Paul

[Luke 42077]

@Martini are you still having an issue with this?

[ebr 16169]

Aren't we still waiting on the next server beta to address this?

[Martini 1]

Unfortunately, yes.  My stand alone roku hangs on the loading circle 99%.  I have a smart TV with a Roku operating system and Emby works fine on that.  I've updated Roku firmware, but the stand alone box doesn't want to work.  I did download a beta Emby server, but that didn't change anything.

[ebr 16169]

11 hours ago, Martini said:

I did download a beta Emby server, but that didn't change anything

There hasn't been a new beta version since this issue was identified.  Keep a look out for a new version soon.

Thanks.

[Luke 42077]

Should be any day now. Apologies for the delay.

[Martini 1]

Cool, I'll keep my eyes open for it.

 

[Luke 42077]

Hi, are you still having an issue with this?

[Martini 1]

I am unfortunately.  I’ve largely given up on it until I get a different Roku or migrate to different software.  Thanks for checking in.

[Luke 42077]

On 4/27/2023 at 7:13 AM, Martini said:

I am unfortunately.  I’ve largely given up on it until I get a different Roku or migrate to different software.  Thanks for checking in.

OK, we think this is resolved in the beta server 4.8.0.34+ in case you're able to try that. Thanks.

[Martini 1]

Thanks.  Anyone have a link to get the beta?

[Luke 42077]

3 minutes ago, Martini said:

Thanks.  Anyone have a link to get the beta?

https://emby.media/download

[Randy_Williams 0]

i guess its a server issue thats why it stopped at 99% https://dailyguidesking.com/smart-tv-vs-roku-whats-the-difference/

[Luke 42077]

If anyone needs immediate relief, we think there may be improvement with this in the upcoming 4.8 server release, in case you have any interest in trying the server beta channel.