No working after installed last version

[LouisHK 0]

Cannot load all the movie

https://youtu.be/H4RPgGuW29o

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[LouisHK 0]

7 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

included in the yourtube link that I provide alrady

[LouisHK 0]

7 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

included in the yourtube link that I provide alrady, Logs here

embyserver.txt embyserver-63810288000.txt

Edited January 26, 2023 by LouisHK

[Happy2Play 9780]

How are your libraries setup as librarymonitor directories don't look correct?

[LouisHK 0]

Just now, Happy2Play said:

How are your libraries setup as librarymonitor directories don't look correct?

It's don't have any problem when I accessing in other device (Mobile , Tab ,  WebUI 8096)

[Happy2Play 9780]

True but these are not libraries, they are item folders.  How is your library setup?

snippet.

2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/高斯电子公司.Gaus.Electronics.2022.EP01-04.HD1080P.X264.AAC.Korean.CHS.BDYS
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/哭悲
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/月水金火木土
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/五月的青春
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/Beyond.Evil.2021
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/语义错误.Semantic.Error.2022.EP01-08.HD1080P.X264.AAC.Korean.CHS.BDYS
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/Orphan.First.Kill.2022.2160p.AMZN.WEB-DL.x265.10bit.HDR10Plus.DDP5.1-SMURF
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/学校2021.School.2021.EP01-16.HD1080P.X264.AAC.Korean.CHS.BDYS
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/共助2：国际.Confidential.Assignment.2.International.2022.HD1080P.X264.AAC.Korean.CHS.BDYS
2023-01-25 11:01:29.813 Info LibraryMonitor: Stopping directory watching for path /share/Download/三国.Three.Kingdoms.2010.1080p.BluRay.x264.AAC-DHTCLUB
2023-01-25 11:01:29.814 Info LibraryMonitor: Stopping directory watching for path /share/Download/Samaritan.2022.2160p.AMZN.WEB-DL.x265.10bit.HDR10Plus.DDP5.1-CM
2023-01-25 11:01:29.814 Info LibraryMonitor: Stopping directory watching for path /share/Download/以一当百的管家.May.I.Help.You.2022.EP01-16.HD1080P.X264.AAC.Korean.CHS.BDYS
2023-01-25 11:01:29.814 Info LibraryMonitor: Stopping directory watching for path /share/Download/请回答1994.NETFLIX.HEVC.1080P.1-20全集.CHS.影视魔王
2023-01-25 11:01:29.814 Info LibraryMonitor: Stopping directory watching for path /share/Download/酒鬼都市女人们.第二季.Work.Later.Drink.Now.2022.S02E01-12.HD1080P.X264.AAC.Korean.CHS.BDYS

Video and log suggest improper setup.  But don't see anything else in provided logs.

 

 

[Happy2Play 9780]

What is the library content types?

I will guess you are mixing movies and tv shows as .EP01-08 suggest maybe a season?  Or wrong structure for TV.

Edited January 26, 2023 by Happy2Play

[LouisHK 0]

5 minutes ago, Happy2Play said:

What is the library content types?

I will guess you are mixing movies and tv shows as .EP01-08 suggest maybe a season?  Or wrong structure for TV.

Only Movie can disply in Folder, TV cannot dispay in anywhere in your UI

It should be correct in directory location

 

[Happy2Play 9780]

From those images I see unidentified items and will guess mixed content library type.

As from what I can see /share/Download should technically be the library folder path but don't know the contents or translation for every folder you have individually added as libraries.

Edited January 26, 2023 by Happy2Play

[LouisHK 0]

1 minute ago, Happy2Play said:

From those images I see unidentified items and will guess mixed content library type.

As from what I can see /share/Download it technically the library folder path but don't know the contents or translation for every folder you have individually added as libraries.

It don't have problem in the previous version of your Samsung TV apps

[Luke 42077]

How many Emby libraries have you created, and what folder paths did you add to each one?

[LouisHK 0]

2 minutes ago, Luke said:

How many Emby libraries have you created, and what folder paths did you add to each one?

38 of  libraries

download > Folder name

 

[Happy2Play 9780]

Surprised you have not had more issues as that is not supported.

Emby Library Setup :

Emby Movie Naming :

Emby TV Naming :

 

[SamES 1057]

Is it just the one file in the video that's having a problem, or are all files having a problem?

[LouisHK 0]

All of them also loading not playing

[SamES 1057]

If they were working on the previous Samsung version then I would suggest:

• Uninstall the Emby app
  • Uninstall from the App page, don't just remove it from the Home section
• Turn of the TV and remove the power for a few minutes
• Reinstall the app

There isn't anything recent that should be causing you issues if it was working previously, so I'm taking a guess that the installation is corrupt

[LouisHK 0]

Can you provide me the old version? Where Can I download it?

In old verson I don't need to login (I have set don't need login in same network)

New version cannot find he emby server in my network and need to login in internet's server name

Also can play without problem

[SamES 1057]

6 hours ago, LouisHK said:

Can you provide me the old version? Where Can I download it?

In old verson I don't need to login (I have set don't need login in same network)

New version cannot find he emby server in my network and need to login in internet's server name

Also can play without problem

Did you try what I suggested?  Based on these comments, there is something not right with your installation.

Unfortunately, it is not possible to install the older version as its installation package has expired (Samsung have the package expiry bult-in to the installation)

Anyway, it is better that we solve why the current version is not working for you