One TV series is not appearing in Emby. Library scan keeps repeating.

[xrqp 11]

Many TV series are working fine, but one series (named After Life) I have is not showing in Emby.

I went to the Settings/Library for TV Series and the scan runs, gets to 100%, stops for 1 second, then runs again and repeats this with no end.

[Happy2Play 9783]

Minus it being misidentified it is hard to say.  Do you save nfo files with media?

Can you post the server log.

Have you tried Search?

[xrqp 11]

I tried search to no avail.  I ran scan again and this time it ran only once as it should. But still the series did not show up.

After that, I tried removing the year from the folder name.  It was "After Life (2019)" and now is just "After Life".  I ran the scan again.  Now it is working, and I can see the series in emby and it included the right thumbnail image. And now the folder includes jpg's and and nfo files, which were not there before.

Edited January 23, 2023 by xrqp

[xrqp 11]

I had similar problem with "Blade Runner 2049 (2017)".  It would not show up in emby movie library.

I also have "Blade Runner (1982)" which properly went into emby movie library automatically with no problem.

Does anyone know the cause of this?

Since the 2049 version would not show up in Emby movie library, I deleted the (2017) part so it is just "Blade Runner 2049", and emby was then able to get it in the library as "Blade Runner" with a creation year of 2049.  And it is separate from "Blade Runner (1982)", so at least I can access it thru emby to play it.  It is a workaround, but much worse vs correctly adding it automatically.  What is going on?

[Happy2Play 9783]

16 minutes ago, xrqp said:

I had similar problem with "Blade Runner 2049 (2017)".  It would not show up in emby movie library.

I also have "Blade Runner (1982)" which properly went into emby movie library automatically with no problem.

Does anyone know the cause of this?

Since the 2049 version would not show up in Emby movie library, I deleted the (2017) part so it is just "Blade Runner 2049", and emby was then able to get it in the library as "Blade Runner" with a creation year of 2049.  And it is separate from "Blade Runner (1982)", so at least I can access it thru emby to play it.  It is a workaround, but much worse vs correctly adding it automatically.  What is going on?

Dev would have to comment but the parser sort of removes 2049 part of name and TMDB query returns first movie.

Defect of provider not having an exact match method.

Spoiler

2023-03-18 15:15:24.474 Info App: MovieDbProvider: Finding id for item: Blade Runner 2049
2023-03-18 15:15:24.477 Debug App: Throttling Tmdb by 201 ms
2023-03-18 15:15:24.681 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=‌f6bd687ffa63cd282b6ff2c6877f2669‌&query=Blade Runner&language=en&year=2017
2023-03-18 15:15:24.707 Debug App: Throttling Tmdb by 274 ms
2023-03-18 15:15:24.991 Info HttpClient: GET https://api.themoviedb.org/3/movie/78?api_key=‌f6bd687ffa63cd282b6ff2c6877f2669‌&append_to_response=alternative_titles,reviews,casts,releases,images,keywords,trailers&language=en&include_image_language=en,null
2023-03-18 15:15:25.076 Debug App: Running OmdbItemProvider for C:\Users\Media\Desktop\Videos\Movies - DB\Blade Runner 2049 (2017)\Blade Runner 2049 (2017).strm
2023-03-18 15:15:25.080 Info HttpClient: GET https://private.omdbapi.com?apikey=‌fe53f97e‌&i=tt0083658&plot=short&tomatoes=true&r=json
2023-03-18 15:15:25.187 Debug App: Running TvdbMovieProvider for C:\Users\Media\Desktop\Videos\Movies - DB\Blade Runner 2049 (2017)\Blade Runner 2049 (2017).strm
2023-03-18 15:15:25.193 Info HttpClient: POST https://api4.thetvdb.com/v4/login
2023-03-18 15:15:25.348 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=movie&q=tt0083658&remote_id=tt0083658
2023-03-18 15:15:25.545 Info HttpClient: GET https://api4.thetvdb.com/v4/movies/343/extended?meta=translations

One of the issues with year search is Blade Runner will appear for multiple years per TMDB per country release data.

 

Yes there is a hack here with knowing providerids

 

[xrqp 11]

Thanks for the replies.

Can this be caused if the folder name is correct "Blade Runner 2049 (2017)", and the file name is correct "Blade Runner 2049 (2017).m2ts", but the file is internally corrupted?  When i try to play the file, it is not smooth at all, and if I try to skip time it fails.

I made another copy of the movie using "Blade Runner 2049 (2017)" for the folder and the file, and it is working correctly - it is being automatically added to the emby movie library.  

Edited March 19, 2023 by xrqp

[Happy2Play 9783]

4 minutes ago, xrqp said:

Thanks for the replies.

Can this be caused if the folder name is correct "Blade Runner 2049 (2017)", and the file name is correct "Blade Runner 2049 (2017).m2ts", but the file is internally corrupted?  When i try to play the file, it is not smooth at all, and if I try to skip time it fails.

No identification is not dependent on the file itself as you can be dummy files that are zero bit and still fetch metadata.

It is just a quirk in the parser with multiple years in name along with quirks of data returned from provider.  As this example says it is trying to "Finding id for item: Blade Runner 2049" but actually queries provider with something different "&query=Blade Runner&year=2017" resulting in getting "Blade Runner (1982).  But dev would have to comment on why the parser strips the year in name as it gets the year correctly.  @Lukeis this something that can be fixed as finding does not match query?  But know we have several topics on similar issues.

You would need to open another topic in the appropriate client section with server and ffmpeg logs if present.

[Luke 42083]

We'll take a look at it. Thanks.

[xrqp 11]

8 hours ago, Happy2Play said:

identification is not dependent on the file itself

Good to know.  And thanks for telling Luke.