Blank video (Audio works) when connected to an external display.

[Mute1 0]

Hello!

I am experencing blank video with working audio when my cell phone is connected to and external Display.

I am using a Galaxy S21 plus.

Emby Server Ver 4.7.11.0

Emby Android Versions (3.2.86 and 3.2.90) both have this issue. It does not seem to matter what the video is. Any ideas?

[Luke 42077]

HI, what is the external display?

[Mute1 0]

Hello Luke. My phone (S21 Plus) is connected to a TV via USB C to HDMI. 

[Mute1 0]

This also happens when connected to a Dell Monitor. The reality is that it used to work on anything I connected to and then suddenly just stopped. What is especially odd is that if I play a trailer for a title it shows up just fine and if I mouse over the play progress bar it will show thumbs of the video even though the video won't display on screen AND if I use the web interface or an external video player it works.

[Mute1 0]

Out of curiosity I installed the Emby for Android TV app and gave it a shot through the Samsung DEX app and it works. Not sure WHY but there may be a clue to help track down why the Emby Andriod App is not working. 

[Luke 42077]

@Mute1 what version of android does this run?

[Mute1 0]

I'm on Android 13.

Kernel ver. 5.4.210.

[Luke 42077]

OK we'll take a look at it. Thanks.