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Media Playback Issues - local media


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Posted

Hey, so, been all smooth and lovely, but, having a weird issue. Can’t post a screen of it, due to the nature. 
my local library on my pc/server, has a combination of avi, mp4 and strm files in it. Generally works fine, however, tonight, the actual video files on pc are playing up. The only way to describe it is this…

audio - fine, plays as normal

video - like you are watching on fast forward

if I stop and restart the show, it hangs unless I skip back 10 seconds, then, plays to the point and does the same thing. Has happened on multiple video files, tv and movies, doesn’t seem to do it with the strm files. 
I forgot to add, this is being played back on android tv. Hasn’t seemed to have done it on Samsung smart tv which is tizen, hasn’t done it on the web app on pc
 

anyone come across this before?

visproduction
Posted (edited)

Try one of these commands for your problem video with ffmpeg and see if it helps:
 

ffmpeg -err_detect ignore_err -i video.mp4 -c copy video_fixed.mp4

ffmpeg -i video.mkv -c copy video_fixed.mkv

 

Edited by visproduction
Posted
6 hours ago, outlaw69uk said:

Hey, so, been all smooth and lovely, but, having a weird issue. Can’t post a screen of it, due to the nature. 
my local library on my pc/server, has a combination of avi, mp4 and strm files in it. Generally works fine, however, tonight, the actual video files on pc are playing up. The only way to describe it is this…

audio - fine, plays as normal

video - like you are watching on fast forward

if I stop and restart the show, it hangs unless I skip back 10 seconds, then, plays to the point and does the same thing. Has happened on multiple video files, tv and movies, doesn’t seem to do it with the strm files. 
I forgot to add, this is being played back on android tv. Hasn’t seemed to have done it on Samsung smart tv which is tizen, hasn’t done it on the web app on pc
 

anyone come across this before?

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Posted
4 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Hi Luke

as I say there isn’t an error and a screenshot won’t really show anything, so, I’m left to try and get a log for you which I will try and do today

cherrs

Posted
9 hours ago, visproduction said:

Try one of these commands for your problem video with ffmpeg and see if it helps:
 

ffmpeg -err_detect ignore_err -i video.mp4 -c copy video_fixed.mp4

ffmpeg -i video.mkv -c copy video_fixed.mkv

 

Hey

not sure what that means but thanks :)

Posted

PS I resumed playing the episode (Star Trek DS9, dont judge me haha) on the web app in chrome, and it played absolutely fine, so, it is just the android tv app (latest version) that is the issue apparently

visproduction
Posted (edited)
6 hours ago, outlaw69uk said:

Hey

not sure what that means but thanks :)

Outlaw,  

Sorry, I assumed you have worked with ffmpeg.  There is a 64 bit free download version for Windows online. fmpeg.org/download.html
Command lines can be used to update and fix any video file.  You can setup ffmpeg to work from any directory.  Then it can be used to fix problem video files.

There are also GUI free programs that can do this without using command lines.  I particularly like AVIDemux.  https://avidemux.sourceforge.net/

Maybe good to note is that many videos are playable with software players but still have errors and are not properly encoded.  It's possible your playback too fast is a video file issue.  Obviously, the way to test is to use properly created test videos.  Just search for 'Test video mp4' or mpv.  Pick a lower resolution and file size, so you don't get into trying to playback a 4K video that might have some other issues with your computer speed.  If the demo test video has the same problem then maybe it is an Emby related configuration issue.  If the test video works, then it's your video that has the problem. Even if your problem video plays back on some other software, that is not really a good test.  I see this kind of issue with perhaps 70% of videos that someone else makes.

Figuring out if the problem is the video can save you hours of time trying to fix something else that is not the issue.


Anyway, hope that helps.

 

 

Edited by visproduction
  • Like 1
Posted
37 minutes ago, visproduction said:

Outlaw,  

Sorry, I assumed you have worked with ffmpeg.  There is a 64 bit free download version for Windows online. fmpeg.org/download.html
Command lines can be used to update and fix any video file.  You can setup ffmpeg to work from any directory.  Then it can be used to fix problem video files.

There are also GUI free programs that can do this without using command lines.  I particularly like AVIDemux.  https://avidemux.sourceforge.net/

Maybe good to note is that many videos are playable with software players but still have errors and are not properly encoded.  It's possible your playback too fast is a video file issue.  Obviously, the way to test is to use properly created test videos.  Just search for 'Test video mp4' or mpv.  Pick a lower resolution and file size, so you don't get into trying to playback a 4K video that might have some other issues with your computer speed.  If the demo test video has the same problem then maybe it is an Emby related configuration issue.  If the test video works, then it's your video that has the problem. Even if your problem video plays back on some other software, that is not really a good test.  I see this kind of issue with perhaps 70% of videos that someone else makes.

Figuring out if the problem is the video can save you hours of time trying to fix something else that is not the issue.


Anyway, hope that helps.

 

 

Ah cheers, nope, never done this stuff haha, just add them and away we go. They all work everywhere but android tv emby app (ironically plex is fine), so, its maybe an issue with the current version. Its fine on the tizen app as well. Will get there in the end

  • 3 weeks later...
Posted
On 1/14/2023 at 1:18 PM, outlaw69uk said:

Ah cheers, nope, never done this stuff haha, just add them and away we go. They all work everywhere but android tv emby app (ironically plex is fine), so, its maybe an issue with the current version. Its fine on the tizen app as well. Will get there in the end

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

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