Episodes not populating on Season View

[resbox 0]

Hi all, 

Finally got around to upgrading my server version to 4.8.0.21-beta but now on all firestick devices the episodes do not appear when selecting a season. Only unwatched episodes appear on the main series screen.

issue does not happen on my Android mobile devices.

not sure what other information I could provide

[GrimReaper 4740]

Do you have any filters enabled (row of icons along mid-right screen edge)?

[resbox 0]

No filters enabled

Just noticed if i let it sit on the season page for a minute or two it finally loads. Where as on mobile device on same wifi it is instant. Did not have this issue before upgrading. 

Device is firestick 4K if that makes a difference 

[GrimReaper 4740]

What app version you're on, seeing you're on beta server, your app might need to be updated as well, as Amazon review process does take a bit of time sometimes before updates are pushed?

You can sideload latest beta from here, see how does that compare?

 

[resbox 0]

Currently on version 2.0.79a, seems outdated and no way to update through Amazon it self.

I'll try side loading shortly and report back. Thanks!

[ebr 16179]

24 minutes ago, resbox said:

Just noticed if i let it sit on the season page for a minute or two it finally loads

Hi.  Can you please attach the server log from when that happened?

[resbox 0]

9 hours ago, GrimReaper said:

What app version you're on, seeing you're on beta server, your app might need to be updated as well, as Amazon review process does take a bit of time sometimes before updates are pushed?

You can sideload latest beta from here, see how does that compare?

 

Upgraded and that did not fix anything, still the delay when viewing episodes 

8 hours ago, ebr said:

Hi.  Can you please attach the server log from when that happened?

Will replicate and post log shortly