No remote connections after ISP change. Same router.

[wakeboarder141 40]

17 minutes ago, rbjtech said:

You can leave that blank - sorry, I already had a pic of it so just used that containing both fields - LAN networks is only related to whether emby considers it a LAN local or remote connection.  Ignore it ..

I added the 192.168.1.29 to the Local IP address, and restarted.  It still doesn't appear to be working.  Here is the log.

embyserver.txt

[rbjtech 5284]

11 minutes ago, wakeboarder141 said:

The 192.168.1.2 is a wired connection to my stereo receiver I believe.  No gateway was manually set.  This is a stock, factory reset router that I only changed the port forwarding to add 8097.

If everything other than emby is getting out on the internet - then likely not an issue.   

I don't use synology - but I would also check that it has the correct LAN settings (with a gateway to match the actual router IP) and I also believe they have their own local 'firewall' ?

@FrostByte - Sorry to ping, but I know you have a synology ..

[wakeboarder141 40]

Synology firewall is off.  Let me check in Synology settings for any network settings.  I haven't adjusted any, but something is obviously wrong.

[rbjtech 5284]

This is the bit that concerns me from the log - Emby is saying 192.168.1.2 is the g/w - when it's not, that is your AVR .. ?

[wakeboarder141 40]

8 minutes ago, rbjtech said:

This is the bit that concerns me from the log - Emby is saying 192.168.1.2 is the g/w - when it's not, that is your AVR .. ?

Yes, it appears to be set incorrectly in the NAS somehow.  I will try to correct this.  This is how it was set.

 

[rbjtech 5284]

Right ok - now we are getting somewhere.

Check the IP of your router - this is the gateway IP - it's probably 192.168.1.1 

Put this as the g/w on your synology and the DNS server as well.

Then things should start working - fingers crossed

 

[wakeboarder141 40]

12 minutes ago, rbjtech said:

Then things should start working - fingers crossed

You got it!  Thanks so much for your help.  No idea how that changed, but at least I know the problem now.  Any advice on any special tricks for now switching everything from my old ISP to the new fiber?  In theory I should just be able to restart Emby once the fiber is running, and the remote server IP address should update automatically right?

Edited January 7, 2023 by wakeboarder141

[rbjtech 5284]

6 minutes ago, wakeboarder141 said:

You got it!  Thanks so much for your help.  No idea how that changed, but at least I know the problem now.  Any advice on any special tricks for now switching everything from my old ISP to the new fiber?  In theory I should just be able to restart Emby and the remote server IP address should update automatically right?

Good news

Yea - if you are using the same router - then everything 'LAN' side should stay exactly the same and emby will use the new WAN IP as you say.

On the 'WAN' side - then you may need to setup a PPPoE connection (as it's fibre) on the router or it could be as simple as just plugging in the WAN Port (from the ONT) and it working.

I would probably just remove the 10Gb Network from the synology on the initial setup - then put it back once everything is ok ..

Edited January 7, 2023 by rbjtech

[wakeboarder141 40]

7 hours ago, rbjtech said:

Good news

Yea - if you are using the same router - then everything 'LAN' side should stay exactly the same and emby will use the new WAN IP as you say.

On the 'WAN' side - then you may need to setup a PPPoE connection (as it's fibre) on the router or it could be as simple as just plugging in the WAN Port (from the ONT) and it working.

I would probably just remove the 10Gb Network from the synology on the initial setup - then put it back once everything is ok ..

Turned off the router, swapped ethernet cables, powered back up and Emby asked for a restart.  New server IP changed correctly on restart.  All seems well.  Thanks again for all of the help!