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2160p HEVC HDR very dark video - Windows, Android and Tizen player


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Posted

Hi,

Having an issue with most but not all HEVC HDR videos.  Some scenes are so dark you can only see some small light areas of video, on PC Windows, Android and Tizen.  Same videos play fine on Media Player Classic - same PC.  Have tried using SDR, and hardware/software transcoding - no difference.  Screenshot and logs attached.  Same issue when setting playback to 1080p.  Odd thing is not all video is affected, but most.  No issue with 1080P media (so far).

Light scenes in same files are not as bad, but still much darker than they should be.

Cheers

dark.JPG

embyserver.txt

Posted

Hello scotty333,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

GrimReaper
Posted

Do you have tonemapping enabled when transcoding? 

Posted

Also was an ffmpeg log generated? Please attach that as well. Thanks.

Posted

HDR Tone mapping is enabled (same result if on or off).  No ffmeg log was generated when playing these files.

GrimReaper
Posted
3 hours ago, scotty333 said:

Same issue when setting playback to 1080p

If you set quality to 1080p while playing 2160p file then yes, generally an ffmpeg log should have been created as it would require transcoding (though those resolution indicators are more of a guidance, Bitrate is determining factor there). The only thing that comes to mind is that's a low-bitrate item to begin with and you haven't lowered quality to the lower value than it is, can you post MediaInfo details for that item? 

Posted

Mediainfo below.  Really odd it plays other HDR10 files perfectly, some just latest releases are so dark it's unwatchable... Media Player Classic HC is fine for same files.

Title
4K HEVC HDR10
Codec
HEVC
Profile
Main 10
Level
150
Resolution
3840x2160
Aspect Ratio
16:9
Interlaced
No
Framerate
23.976
Bitrate
15 mbps
Video Range
HDR10
Colour Primaries
bt2020
Colour Space
bt2020nc
Colour Transfer
smpte2084
Bit Depth
10 bit
Pixel Format
yuv420p10le
Reference Frames
1

GrimReaper
Posted
8 hours ago, scotty333 said:

Bitrate
15 mbps

Make sure Tonemapping is enabled in Settings, play item in question and then lower quality to below 15 Mbps (i.e. 10 Mbps, 5 Mbps...) - that will trigger transcoding upon which you can post ffmpeg logs created.

GrimReaper
Posted

Did it look any brighter now?

Posted

Just noticed if I set the bitrate to 5 Mbps the picture is no longer dark?  But TV doesn't show it's HDR content... in fact it doesn't show it's HDR when auto bitrate and dark picture either.  Whereas other HDR HEVC files do show as HDR and look perfect.  

GrimReaper
Posted
6 minutes ago, scotty333 said:

Just noticed if I set the bitrate to 5 Mbps the picture is no longer dark?  But TV doesn't show it's HDR content...

Because it isn't, it's tonemapped SDR.

6 minutes ago, scotty333 said:

in fact it doesn't show it's HDR when auto bitrate and dark picture either.

Indicating your TV doesn't recognize it's receiving HDR signal from that particular encode. @softworkz

Posted
20 minutes ago, GrimReaper said:

Because it isn't, it's tonemapped SDR.

Indicating your TV doesn't recognize it's receiving HDR signal from that particular encode. @softworkz

Right!  Didn't expect as TV supports HDR10+ and HDR24.  Thanks for the help!!

rbjtech
Posted
9 hours ago, scotty333 said:

Right!  Didn't expect as TV supports HDR10+ and HDR24.  Thanks for the help!!

HDR10+ is fully backwards compatible with HDR10 - it should work with normal HDR just fine ?  Emby doesn't actually know any difference - it's just doing a direct passthrough.  It should however be listing those titles as 'HDR10' in it's version of 'Media Info'.

Is it just the HDR10+ files that have this issue - normal HDR10 files are ok ?

Posted
13 hours ago, rbjtech said:

HDR10+ is fully backwards compatible with HDR10 - it should work with normal HDR just fine ?  Emby doesn't actually know any difference - it's just doing a direct passthrough.  It should however be listing those titles as 'HDR10' in it's version of 'Media Info'.

Is it just the HDR10+ files that have this issue - normal HDR10 files are ok ?

Yes it does seem to only be HDR10+ that have issues, I've tried a lot of HDR files now.  HDR10 files tested all OK.  

rbjtech
Posted
17 hours ago, scotty333 said:

Yes it does seem to only be HDR10+ that have issues, I've tried a lot of HDR files now.  HDR10 files tested all OK.  

If it's all HDR10+ files, then I think there must be an issue behind the scenes somewhere with your hardware/config on the HDR10+ brightness curve - causing this issue. 

Not sure how to solve this one - as I don't believe emby is directly involved at this HDR level.  Maybe check for new display firmware ?

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