Parental Controls Not Working?

[unimatrixjohnny 1]

I'm trying to create an account for my son that would have parental controls, just so he can watch the movies and shows appropriate for him but hide the rest.

After I create his account and go to the Parental Controls tab, I can't select a "Maximum allowed parental rating." That drop down doesn't have anything listed. It also doesn't work for any other users that I create. 

What is wrong with this? What could be causing the parental controls to not work?

I know I could create a custom tag, but to have to do that to hundreds of movies and shows, and to every new file added, would take a ton of time.

[Happy2Play 9783]

Possibly browser or browser extension causing issue with dropdown?

Do other dropdown options work?

[unimatrixjohnny 1]

I thought about that, but it does the same thing in Chrome, Edge and Firefox.

Other drop downs do seem to all work.

[Happy2Play 9783]

@unimatrixjohnny Does all your media how Parental Ratings?

Does the browser console show errors when you expand the dropdown? (F12)

[unimatrixjohnny 1]

I don't know if all my media does, but I did check a few movies and they did have ratings listed. 

The only error I see is:

[GrimReaper 4749]

3 minutes ago, unimatrixjohnny said:

I don't know if all my media does, but I did check a few movies and they did have ratings listed. 

The only error I see is:

That is Premiere subscription verification and unrelated to your current issue. 

[unimatrixjohnny 1]

So as an update, I tried again this morning. Chrome and Edge, still no dropdown. Now Firefox all of a sudden has the dropdown and I was able to get parental controls working perfectly. I have no idea why it all of a sudden started working since I have not made any changes yet.

But I got it working at least!