Screen gets very dark

[Jeanette158 2]

I have two Tivo Stream 4k devices. I have noticed that with emby every so often you can be watching a show and all of the sudden they get very dark.  You  can still see the show, in order to fix the issue I have to pause the show and then hit play again.  Anyone experienced this and knows how to fix the problem?  I have not tried a Roku to see if it does the same thing.

 

Thanks

[Eigeplackter 90]

I had this issue with WEBGUI some days ago. It was the synology being working overtime with different tasks (Cleanup. Virus Scan and something else.)

When I stopped some tasks so the load on the Synology went down it was fixed, but not sure as you don't mention where server is hosted in your case.

[Jeanette158 2]

I am using an overpowered server, Intel Xeon Silver and over 100 gig memory, OS TrueNas Scale. I do not think load is the issue.  Any other suggestions? 

Edited December 28, 2022 by Jeanette158

[Q-Droid 989]

It happens to me now and then on the Shield TV. Like screen saver kicking in while playing. Not frequent enough that the workaround is a burden. 

[Jeanette158 2]

happens at least once a day on each device.  Enough to annoy.

[ebr 16177]

Hi.  I've never seen this happen.  Not sure what it could be...

[Luke 42078]

HI, can you show a screenshot example?

[Jeanette158 2]

Thanks for the response; weirdly enough, it has not happened lately, but I will record a short video next time it does.

[mchahn 22]

I bought a Chromecast with Google TV to replace my TIVO.  I installed emby for android.  This dark problem happened and I thought it was the chromecast HW (I know, stupid of me).  I replaced it with a new one and the same thing happens, about once a night.  Going out of emby and back in fixes it.  What can I do to help fix this?

EDIT: This didn't happen with TIVO.

Edited May 4, 2023 by mchahn

[ebr 16177]

11 hours ago, mchahn said:

I bought a Chromecast with Google TV to replace my TIVO.  I installed emby for android.  This dark problem happened and I thought it was the chromecast HW (I know, stupid of me).  I replaced it with a new one and the same thing happens, about once a night.  Going out of emby and back in fixes it.  What can I do to help fix this?

EDIT: This didn't happen with TIVO.

Hi.  If you pause and unpause, does it fix it?

[mchahn 22]

I don't think so.  I'll give an update the next time it happens.

[mchahn 22]

Of course now that I'm waiting for it to happen it hasn't happened for the last four days.  If/when it happens again I'll be careful to test what fixes it and even take a picture.

[mchahn 22]

It took three months but it happened again.  I have noticed that the dark effect is what chromecast/android tv uses for screen saving.  In other words after no activity for a while the screen dims.  So this problem is a false triggering of the screen saver.  The screen stays dark until you exit emby and go back in.

Two reasons to not worry about this: 

1) Having to exit/enter emby every three months is not exactly a PITA

2) It may be a chromecast problem.  We don't spend much time in other apps so it could have nothing to do with emby.

[ebr 16177]

Hi.  The latest beta of the TV app should not have this issue.

Thanks.