Trouble logging in

[Felipep3 0]

Hello I used my email and username and says no invalid please help

[seanbuff 1316]

7 minutes ago, Felipep3 said:

Hello I used my email and username and says no invalid please help

Hi, what exactly were you trying to do? Is this your own server, or someone else's?

For more info, please see: https://support.emby.media/support/solutions/articles/44001159034-quick-start

[Felipep3 0]

It’s someone’s else sever trying to log in he gave me all server info login good on my other tv 

[Luke 42077]

Hi @Felipe30 were you able to resolve this? Did they give you Emby Connect credentials or direct credentials to their server? I would ask them because it's important to know the difference so that you're signing into the right place in the Emby app. Please let us know if this helps. Thanks !