Newbie, Emby server does not "find" anything Librtary is empty/blank

[n8lbv 0]

Trying out emby for the first time on a Synology device. 
I have one simple volume. 
It is also SMB shared.
This is a test box. 
I try creating a library and adding the folder. 
I have a few simple DVD rips that I own the DVD in there and I have one that I converted to MKV. 
All play fine in VLC with the SMB share.
Emby server does not find anything in theses folders or sub-folders. 
I'm a Linux and Windows /IT pro and can usually figure this stuff out quickly - but have been unable to figure emby out and why it is not finding any content. 
I've tried re-scanning re-creating setting guest permissions to read/write and rebooting. nothing so far has made a difference. 

Please help or point me to what I might be missing and thanks. 
 

Edited December 24, 2022 by n8lbv

[Eigeplackter 90]

The testfiles really reside in /volume1/backups ?

 

probably forgot to aß the permissions on the filesystem und DSM.

there‘s a systemuser named emby, Nerds at least read (better rw) permissions.when u Check your lohnen emby Server it will probably Tell you permission denied while scanning library folder.

[n8lbv 0]

I will check this. 
yes very sure the files are there. 
I also created a new folder off the Volume wiped the library and created a new library on this same location and same problem. 
I'll dig deeper into permissions, so far I only gave full read/write to the synology top level admins and guests users/groups. 
I was unsure if emby would create a new user.  or what not. 
And if "guest" permissons from the synology itself would enable read on anything that emby may have created outside of what the synology already had on it. 

Thanks.
 

Edited December 24, 2022 by n8lbv

[n8lbv 0]

No additional displayed accounts or groups were created on the Synology device when Emby was installed. 
And the device has been restarted.

[Eigeplackter 90]

You took a wrong turn. It‘s system user, those aren‘t manageable in users.

You have to change permission of your library folder, via file explorer- properties- permission if it’s not a shared one.

otherwise in control Panel - shared folder properties - permission

 

 

 

Edited December 24, 2022 by Eigeplackter
Better images

[n8lbv 0]

Yep thank you.  

That worked.   
Can't actually play anything in a browser or in Android emby app yet-
Not able to play my DVD VOB files or The MKV test files I converted from VOB.  
Just get black screen on Android.  

On a PC/Browser get a long delay nothing but black and eventually see "No compatible streams are currently available" ERROR  

Isn't the entire point of using emby that it creates a "compatible stream" or transcodes your media into something that the app or a browser can actually decode?  

Still lost and fumbling. 



 


 

[n8lbv 0]

I think I figured out fairly quickly that the emby apps/players are not supporting MPEG2 streams.  
I was sorta hoping it might.  

If I re-encode to Mpeg4 it plays in the players and web browser.

I was hoping the server might also be able to transcode Mpeg2  --> Mp4 and work.  
Pretty sure the small synaolgy NAS does not have the CPU power to do that in realtime as well. 
But was expecting/hoping for it to work on a more powerful server.  

 

[Eigeplackter 90]

Whats your synology model ?

What's in your transcode settings ?

[Luke 42078]

On 12/24/2022 at 8:56 PM, n8lbv said:

I think I figured out fairly quickly that the emby apps/players are not supporting MPEG2 streams.  
I was sorta hoping it might.  

 

Hi, yes Emby does support mpeg2.

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[n8lbv 0]

Hi-
Try not to laugh: model is a DS216se  (Single core 800MHz) box. 

 free
              total        used        free      shared  buff/cache   available
Mem:         248508      165156       12256        9344       71096       46074
Swap:       2097084      116340     1980744
admin@ZCCBackup2:/proc$ 

 cat cpuinfo
Processor       : Marvell PJ4Bv7 Processor rev 1 (v7l)
BogoMIPS        : 795.44
Features        : swp half thumb fastmult vfp edsp vfpv3 vfpv3d16 tls
CPU implementer : 0x56
CPU architecture: 7

 

[Eigeplackter 90]

If am not completely mistaken those do not support transcoding as they use an ARM CPU:

 

https://nascompares.com/2016/06/02/the-synology-ds216j-versus-the-ds216se-the-busdget-synology-nas-faceoff/

[n8lbv 0]

Thanks!! and does not surprise me one bit. 
This was my intro to Envy (simply install a synology package).  
I'll try it on a "real" server next. 

-Steve


 

[n8lbv 0]

Thanks for the Synology link. 
Good read!
 

[n8lbv 0]

That articles looks like it was written by cheap or budget AI: 
"can be intimidating to even hose"
"the NAS equivalent of the car the vicar drives just the get back to the shops and back."
I'm guessing they ran it through an auto translator and didn't bother to fix it afterward.
But yes those units have TINY processors.  
Was a good intro and I look forward to trying this out on a bigger server/CPU that has some capabilities.
 


 

[Luke 42078]

Let us know how you get on. Thanks.