Episodes of a TV Show only show a couple minutes.

[KevinBorchert 1]

Hi,

 

I'm running into an issue where all episodes within a TV show only show a completely random amount of time, like, 2 mins, 5 mins, 10 mins out of episodes that are around 22. 

 

I opened the file itself within VLC and they are correct and playable for the full 22 mins. I have removed from their locaton on my NAS and then put them back but same thing, resynced library, and still same thing.

 

Any thoughts?

[Abobader 3470]

Hello KevinBorchert,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42085]

Hi @KevinBorchert can you please try refreshing the metadata on that title and see if it helps? Thanks.

[KevinBorchert 1]

@LukeI just tried that, still nothing. I was maybe thinking file format, which is MKV but I have several other shows / movies in that format without issue. 

[Happy2Play 9783]

@KevinBorchert It could still be a bad encode that ffprobe has issues but VLC does not.

What does Emby show for Media Info?

Have you tried Remuxing the file with MKVToolNIX?

[KevinBorchert 1]

I've attached two screenshots; full_S3E16 is a full episode and 6 mins_S3E1 from the same season is only 6 mins. 

 

I just downloaded MKVtoolNIX and will attempt to figure out what you said @Happy2Play.

[visproduction 316]

Possibly related.  Report that this color space bt709 has spotty performance on mobile playback. https://github.com/google/ExoPlayer/issues/3186

"... high bitrate H.264 Widevine-protected DASH content in combination with color space BT.709. On some phones this combination results in very choppy, borderline unwatchable videos."

[Luke 42085]

18 hours ago, KevinBorchert said:

I've attached two screenshots; full_S3E16 is a full episode and 6 mins_S3E1 from the same season is only 6 mins. 

 

I just downloaded MKVtoolNIX and will attempt to figure out what you said @Happy2Play.

Let us know how you get on. Thanks.

[KevinBorchert 1]

Hi all,

I figured out what was going on this morning - there was an additional folder with "featurettes" within them, some being super short 1-10 minute long videos but with proper folder names (e.g., season 1,2,3, episode 1,2,3, etc) so Emby was scanning said folder and making them the default file to watch. 

I removed the folder and all is well.

I sincerly help all the troubleshooting! I'm sorry it was my silliness that created this!