Emby Metadata Not Loading

[mraw435 1]

Hi all - I hope I am putting this in the correct section - I am running Emby (Truecharts application) as a container on Truenas Scale, which is based on Debian Linux. All is working connecting to my movies/tv shows but there is an issue loading the metadata. Additionally, when navigating through Emby, it seems like the Plugin catalog cannot open (continuously loading).

Attached:

1.) Emby logs with metadata fails recorded

2.) Logs from Truenas showing everything seems to be firing up correctly

 

I went through the forums and firewalls issues seem to be common when it comes to failures in fetching metadata info. Unfortunately, I am not sure how to fix in this case -- appreciate any insight...thank you in advance!!

EmbyLogsMetaIssue.txt EmbyTruenasLogsBoot.txt

[Luke 42078]

Hi, are you using a vpn? That could be one cause of this.

[Happy2Play 9780]

Possibly a DNS issue?

 

[mraw435 1]

thanks for both the replies! I am not running a VPN and after checking on two other apps in Truenas Scale -- it does seem like a DNS issue is causing me grief. Thanks for pointing me in the right direction, this is on the truenas side of things so this thread can be marked as complete ...just hoping i can solve this issue on the other side!

 

thank you and happy friday! 

[Luke 42078]

Hi, did you resolve it?

[mraw435 1]

Hi there! So yes and no -- was a Truenas issue where coredns for some reason was not working and the whole system would not recognize my nameservers. iXSystems could not replicate the issue and the Discord community - while super responsive and really are an amazing bunch - could not figure out the fix either. 

As a result, I decided to go down another route by using Proxmox and setting of a VM. As of this evening (finally have it all configured) I have no network/DNS issues and metadata is being collected. While sad truenas didnt pan out because I really did like the UI/community/tools - I am thrilled to have a working system hahah.

Thank you to this group for being so responsive - even when the issue was not directly Emby related.

/Resolved