Trouble with full screen subtitles freezing frames?

[aenon83 8]

Hello, I have a few subtitles animes that when it shows the title of the episode, it's a stylized subtitle that occupies most of the screen. In Windows I have no problem, neither on the web version (although in the web version it shows standard subtitles), but when I watch it in the Fire TV cube 4k the frames of these subtitles freezes the video and the audio sounds interrupted.

Watching the server it says it's a direct play, so I don't know if it's some incompatibility of the Fire TV or some configuration that I need to check. In transcoding I tried both Extract subtitles activated and deactivated.

I'm sharing a link of an episode where this happens, around 4:18.

https://wetransfer.com/downloads/72dfe469272a360b0a16502129ae7ca420221212195917/6f3f2daf7decdd1ab27012a82e27058a20221212195938/64e71f?trk=TRN_TDL_01&utm_campaign=TRN_TDL_01&utm_medium=email&utm_source=sendgrid

[ebr 16169]

Hi.  It is probably just more than the device can process.  Is it only this one sequence?

[pwhodges 2012]

My Firestick hesitates several times during that subtitle as well; it then carries on normally afterwards.

Paul

[aenon83 8]

Yes, it only happens in some episodes were the subtitles has animations that cover the full screen, and only for the duration of the subtitle. I don't know if it's a problem of the device, it is a Fire TV Cube and with Plex I don't have that problem, but I prefer how Emby manages the libraries

[pwhodges 2012]

The subtitles are pretty complex at that point.  Every successive frame has a new set of ten complicated (with blurs and stuff) subtitle lines across four layers.  I'm not surprised some devices might stutter!

Paul

[Luke 42077]

For video stuttering, please try Emby for Android 3.5.25 and let us know how that compares:

https://emby.media/emby-for-android.html

Thanks.