Emby update failed - Now 404 Not Found error

[BKKK 4]

Noticed that there was an update for Emby shown on my Terramaster F4-220. Clicked on update which started then after about 10 secs came up failed.

At which point I lost access to Emby.  The NAS is now showing Emby as not installed but when I go to the App list it is showing the option to update not install. All attempts to update just come up as failed. As I cannot access Emby I am not sure how I can access any logs.

Please advise

[Luke 42077]

Hi, can you try installing again on top of your existing version? Thanks

 

[phils226 0]

Same problem for me. I've tried to install again and it just sticks at preparing and I can't see how I can uninstall?  

[Luke 42077]

Can you try installing the package file manually from our website?

https://emby.media/terramaster-server.html

[phils226 0]

Thanks for your reply. However the package file crashed/failed with 50% of the install complete - tried beta version as well and failure at 50% also

 

[phils226 0]

Thanks for your reply. However the package file crashed/failed with 50% of the install complete - tried beta version as well and failure at 50% also

Really could do with some help here. Emby was working great before the failed update and I can't see to get the program back now? 

[badriver2989 0]

I am having the exact same issues to the letter.  Is there a solution?

I have a Terramaster model F4-210

TOS Version 4.2.08.2101111540

The specific message shown is "Operation failed" whether update or manual install is attempted.  The beta version was also attempted.

Edited December 10, 2022 by badriver2989

[badriver2989 0]

Updated Terramaster to TOS Version 4.2.4.  Emby installed and is working.

[phils226 0]

Working for me too now - thanks for the help

[BKKK 4]

Unfortunately that option is not available for me as it would appear that my nas has lost its update TOS tab  

[badriver2989 0]

BKKK I regret to inform you that it sounds as if your NAS botched an update.  I suspect that it may not be recoverable.  The only hope is contacting Terramaster.  Data on the unit should be fine (I hope). 

[STR8 74]

Just wanted to share that I was having the same issue update would fail and would sometime act like it was going to work then it would get hung up at 50% and nothing but after updating the TNAS Emby did install and now is working.