Hisense, TCL & Sony models - Playback issues on Emby for Android TV

[rbjtech 5284]

So to try and summarise :-

2.0.55g - No issues on playback - 'Downmix to Stereo not set)

2.0.57g+ (incl 2.0.87g) - Stuttering Issues - 'Downmix to Stereo not set' .  If set, then playback OK

What format/codec is the sound ? - AAC 5.1, AC3 5.1, EAC3 5.1 ?

Edited March 27, 2023 by rbjtech

[TheClaus 14]

19 minutes ago, rbjtech said:

So to try and summarise :-

2.0.55g - No issues on playback - 'Downmix to Stereo not set)

2.0.57g+ (incl 2.0.87g) - Stuttering Issues - 'Downmix to Stereo not set' .  If set, then playback OK

What format/codec is the sound ? - AAC 5.1, AC3 5.1, EAC3 5.1 ?

Yup that is correct.

As for audio codec:
EAC3 5.1 - Stutters
DTS-HD - Stutters
AAC 2.0 - Freeze on the video
AC3 5.1 - Works

I tried other formats like MP3 and AC3 Stereo and those work as well.  I stopped testing because that felt I was getting too far from what I would consider standard audio formats.

[PrinzValium 0]

I also tested the linked Beta and IT doesnt Work for me.

Tomorrow i will Test 2.0.55 so i'm a little bit more Up to Date than 1.8.55.... 

[rbjtech 5284]

1 hour ago, TheClaus said:

Yup that is correct.

As for audio codec:
EAC3 5.1 - Stutters
DTS-HD - Stutters
AAC 2.0 - Freeze on the video
AC3 5.1 - Works

I tried other formats like MP3 and AC3 Stereo and those work as well.  I stopped testing because that felt I was getting too far from what I would consider standard audio formats.

ok - and what does the TV natively 'support' ?

and if you pause on the stutter, leave for 5 secs, and then unpause, does it instantly return to stuttering - or play ok for a bit and then return to stuttering ?

[TheClaus 14]

23 minutes ago, rbjtech said:

ok - and what does the TV natively 'support' ?

and if you pause on the stutter, leave for 5 secs, and then unpause, does it instantly return to stuttering - or play ok for a bit and then return to stuttering ?

@rbjtechYou are killing me.  LOL

So I attached the audio formats.  I am not sure how accurate it is but here you go.  As for the stuttering it instantly returns.
 

[rbjtech 5284]

40 minutes ago, TheClaus said:

So I attached the audio formats.  I am not sure how accurate it is but here you go.  As for the stuttering it instantly returns.

ok - Audio formats looks like the generic Audio Only playback formats.  

The fact the it instantly stutters after giving it time to build any buffer suggests to me it's in the 'playback' side of the App ass opposed to the 'buffer/network' side of the App.

Without this actual TV to test and be able to re-produce the problem - I think this is going to be very hard to get to the bottom of it being honest... but I should be able to test the Chromecast as I believe the Shield has one built in (but possibly no the same in hardware terms as a separate Chromecast 4K..) ?

From earlier in the thread - these are only problematic devices yes ?

• Google Chromecast 4K with Google TV directly connected to a TCL - 55" Class 5 Series (55S525)
• Hisense - 55" Class A6 (55A6H)

@ebr- Do you guys have a Chromecast 4K to test ?

Edited March 27, 2023 by rbjtech

[TheClaus 14]

4 minutes ago, rbjtech said:

From earlier in the thread - these are only problematic devices yes ?

• Google Chromecast 4K with Google TV directly connected to a TCL - 55" Class 5 Series (55S525)
• Hisense - 55" Class A6 (55A6H)

That is correct.

[ebr 16169]

19 hours ago, rbjtech said:

2.0.57g+ (incl 2.0.87g) - Stuttering Issues

16 hours ago, TheClaus said:

That is correct.

@TheClausyou tested 2.0.57?

[TheClaus 14]

1 hour ago, ebr said:

@TheClausyou tested 2.0.57?

@ebrhere is what I tested.  I believe that was a typo on @rbjtechpart and I didn't catch it.
 

Version tested	Stutters
2.0.55g	No
2.0.70g	Yes
2.0.78g	Yes
2.0.83g	Yes

I pulled these from github.  

[rbjtech 5284]

No typo here - you said 'Every version above 2.0.55g' does not work and causes stuttering.

2.0.57 is the next release - covered by your statement above ?  Or if you haven't tested 2.0.57 - then your statement is incorrect ?

[TheClaus 14]

56 minutes ago, rbjtech said:

No typo here - you said 'Every version above 2.0.55g' does not work and causes stuttering.

2.0.57 is the next release - covered by your statement above ?  Or if you haven't tested 2.0.57 - then your statement is incorrect ?

Okay I tested every version that I could get from github.  I didn't see 2.0.57 only the versions that are in the table is what I tested.

[PrinzValium 0]

On 3/27/2023 at 7:33 PM, TheClaus said:

I went here and started testing prior releases by going to the AndroidTV folder and viewing history and grabbing releases.

I have not tested a beta in quite awhile.  If you have a link for it I will grab it and test.

Can you post the link to androidtv releases? Because im to stupid to find them -.-

[TheClaus 14]

8 hours ago, PrinzValium said:

Can you post the link to androidtv releases? Because im to stupid to find them -.-

11/2021 - https://github.com/MediaBrowser/Emby.Releases/tree/dc7d4cab06e23ccce521d13af713bd09ba0e4301/androidtv

04/2022 - https://github.com/MediaBrowser/Emby.Releases/tree/55ffedfeaf479820fbcef2517f85c31c215ad25a/androidtv

08/2022 - https://github.com/MediaBrowser/Emby.Releases/tree/4b4d14e016e93aa0619576f50bb77c8e76158872/androidtv

10/2022 - https://github.com/MediaBrowser/Emby.Releases/tree/4594ba0e5949d900df07353b39f661e1c3ed6980/androidtv

Download the AndroidTV apk files.

[PrinzValium 0]

1 hour ago, TheClaus said:

11/2021 - https://github.com/MediaBrowser/Emby.Releases/tree/dc7d4cab06e23ccce521d13af713bd09ba0e4301/androidtv

04/2022 - https://github.com/MediaBrowser/Emby.Releases/tree/55ffedfeaf479820fbcef2517f85c31c215ad25a/androidtv

08/2022 - https://github.com/MediaBrowser/Emby.Releases/tree/4b4d14e016e93aa0619576f50bb77c8e76158872/androidtv

10/2022 - https://github.com/MediaBrowser/Emby.Releases/tree/4594ba0e5949d900df07353b39f661e1c3ed6980/androidtv

Download the AndroidTV apk files.

Thx i will test it and get back to me

[PrinzValium 0]

OK at my Setup No one of These releases played without stuttering. If i enable downmix IT Works. But i want the Surround-Sound because of this i went Back to 1.8.55g again.

[TheClaus 14]

8 minutes ago, PrinzValium said:

OK at my Setup No one of These releases played without stuttering. If i enable downmix IT Works. But i want the Surround-Sound because of this i went Back to 1.8.55g again.

Are you sure that you were installing different versions?  I ask because the version that works for me(2.0.55g) doesn't have a downmix to stereo under the Playback setting.  If you hit the cog wheel it should show the server version on the left and the client version on the right.

[PrinzValium 0]

1 hour ago, TheClaus said:

Are you sure that you were installing different versions?  I ask because the version that works for me(2.0.55g) doesn't have a downmix to stereo under the Playback setting.  If you hit the cog wheel it should show the server version on the left and the client version on the right.

Yes i am Sure. I checked IT in These Overview. I dont understand why you dont have These setting.

[Luke 42077]

@TheClaus

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[Namilim 0]

I have a TCL Google TV with the same issue. Playback in stereo solves it, but it is not really desirable...

[Luke 42077]

On 4/14/2023 at 11:06 AM, Namilim said:

I have a TCL Google TV with the same issue. Playback in stereo solves it, but it is not really desirable...

@Namilim

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[PrinzValium 0]

12 hours ago, Luke said:

@Namilim

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

Hi I also own an TCL GoogleTV and sideloading the normal Android app doesn't solve the issue.

[Luke 42077]

On 4/20/2023 at 3:25 AM, PrinzValium said:

Hi I also own an TCL GoogleTV and sideloading the normal Android app doesn't solve the issue.

@PrinzValium what version of the standard app did you try?

[PrinzValium 0]

On 4/24/2023 at 7:01 AM, Luke said:

@PrinzValium what version of the standard app did you try?

I don't know. It was maybe 3 weeks ago the actual version.

[PrinzValium 0]

I tested it now with the newest version again ( Android TV and normal Android) and the issue still exist.

Amazon APK doesn't start on TV.

So the only workaround for me is to use 1.8.55g.....

[Luke 42077]

On 4/27/2023 at 6:02 PM, PrinzValium said:

I tested it now with the newest version again ( Android TV and normal Android) and the issue still exist.

Amazon APK doesn't start on TV.

So the only workaround for me is to use 1.8.55g.....

can you try sideloading the latest version?

https://emby.media/emby-for-android.html

Thanks !