Metadata issue

[Jeffreypoze 4]

Hello,

I am having an issue where my metadata don't update automatically.

I'm a fairly new to Emby, sorry if it's something I should know how to fix already.

I create a folder for Cartoons and TV Shows, a few of them showed up ( Images, info etc ) and 90% just shows the name of the series without anything else. Therefore it shows an empty folder with images and seasons. If I click on Identify and manually type the name and do search, the seasons, episodes and images shows up.

 

I refresh metadata, scan library, installed coverart plugin. Still not working.

My Movies folder is the only one that updated and working properly.

I am on Windows 11 using Chrome and have Emby Premiere.

Any help would be appreciated.

Running Tasks been stuck there for over 4 Hours

I stopped and restarted it with same result

Log file attached.

embyserver.txt

[Abobader 3470]

Hello Jeffreypoze,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42083]

Hi there, is there a problem with the permissions of your X drive?

2022-11-28 01:42:43.627 Error ProviderManager: Error in metadata saver
	*** Error Report ***
	Version: 4.7.10.0
	Command line: G:\Emby-Server\system\EmbyServer.dll -noautorunwebapp
	Operating system: Microsoft Windows 10.0.22621
	Framework: .NET 6.0.10
	OS/Process: x64/x64
	Runtime: G:/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 6
	Data path: G:\Emby-Server\programdata
	Application path: G:\Emby-Server\system
	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path 'X:\Cartoons\American Dad!\Season 11\American Dad! - S11E02 - A Boy Named Michael.nfo' is denied.

You enabled saving to nfo files, but the server is being denied write access to create them.

[Jeffreypoze 4]

Hi @Luke I disabled saving nfo files, refresh metadata, scan library.  Still same issue.

embyserver.txt

[Jeffreypoze 4]

No permission issue, my movies folder is on the same drive and worked fine.

[Luke 42083]

2022-11-28 03:07:28.299 Info App: Loading ChapterApi, Version=1.3.0.6, Culture=neutral, PublicKeyToken=null from G:\Emby-Server\programdata\plugins\ChapterApi.dll
2022-11-28 03:07:28.299 Info App: Loading Douban, Version=1.0.4.0, Culture=neutral, PublicKeyToken=null from G:\Emby-Server\programdata\plugins\Douban.dll
2022-11-28 03:07:28.299 Info App: Loading Emby.MediaInfo, Version=1.0.1.18, Culture=neutral, PublicKeyToken=null from G:\Emby-Server\programdata\plugins\Emby.MediaInfo.dll
2022-11-28 03:07:28.300 Info App: Loading XmlMetadata, Version=3.5.0.0, Culture=neutral, PublicKeyToken=null from G:\Emby-Server\programdata\plugins\XmlMetadata.dll

Hi, please try removing these plugins, then restart the server and see how that compares. You'll need to refresh the metadata manually on content that has been impacted. Thanks.

[Jeffreypoze 4]

@Luke I did, seems like the metadata are showing up slowly for some stuffs not all of them.

Been at 85% for 5 hours. I'll let it run all night and see in the morning. Will post an update,

Thank you

[Happy2Play 9783]

Yes initial scans can be lengthy, and percentage is not always a good indicator.

[Luke 42083]

% is just based on number of files, but some items can take longer than others.

[Jeffreypoze 4]

Yea, seems that it’s the initial scan that’s still going on for 2 days haha. A lot more files are showing up now with proper metadata etc. I’ll wait until the weekend and see. Thank you very much for the assistance

[Luke 42083]

@Jeffreypozewhat was the result?

[Jeffreypoze 4]

@Luke sorry for the late reply, after 5 days, it was updated.

[Luke 42083]

19 hours ago, Jeffreypoze said:

@Luke sorry for the late reply, after 5 days, it was updated.

Are you all set now?

[Jeffreypoze 4]

Yes, from time to time it won't scan the folders properly but if I run it manually it does. Thank you