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Android TV - Dolby Vision Freezes when seeking


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Posted

Hi

I'm currently using a Sony A83J with Emby 4.7.10.0 on desktop and 2.0.83g on Android TV.

What happens: any Dolby Vision file plays fine when played from the beginning without a pause or seek. But as soon as I go forward/backwards a few seconds or minutes, the playback totally freezes and never continues. Also if I only play 10min, and return later to "Continue watch from the min.X" it shows the first frames and then freezes again. 

With any other file format (HDR10, 4K, 1080p, etc) this never happens.

File spec in attach. 

PS: When I click the button "I have problems in the playback", it plays fine but without dolby vision (colors messed up)

FILE SETTINGS.jpg

Posted (edited)

Just installed: it loads with the correct image but as soon as I change the timeline, it freezes every 5-6seconds, waits for 15s and then continues a few more seconds.

 

It might seem a problem from the "server" but I have a i9-10900, 64gb of RAM, RTX2060S, M.2 drive and it's a wired network connection. 

Edited by rrpro
Posted

Im having same issue with dolby vision content on a shield pro. The two issues I have 1 happening forever, second one is new.

 

  1. Trying to play something (anything) for the first time since startup and the app crashed. Almost like it needs to wake up but it doesnt do it fast enough and the app crashes. THEN after it goes back to the menu screen I can play anything and it starts.
  2. random pauses of video using shield. I tried using the LG TV emby app and that works fine but the shield just keeps pausing and and playing for a few seconds then pauses again.
    1. I sideloaded the regular android app, didnt fix it. Attached is my most recent server log. I just played something about 5 minutes ago if you want to look up android app logs. 

 

 

embyserver 221126.txt

  • 1 month later...
  • 2 weeks later...
Posted

OK sorry I missed that you did this. Would you mind trying it again by downloading the latest version? It has many updates to the video player. Thanks !

Posted

Yup will do later tonight and post the time

  • Thanks 1
  • 2 months later...
Posted

Having the exact same issues with the Emby App on a 2019 Shield Pro. Plays fine until you seek and then every few seconds it freezes.

Quote

Video
ID                          : 1
Format                      : HEVC
Format/Info                 : High Efficiency Video Coding
Format profile              : Main 10@L5@High
HDR format                  : Dolby Vision, Version 1.0, dvhe.05.06, BL+RPU
Codec ID                    : dvhe
Codec ID/Info               : High Efficiency Video Coding with Dolby Vision
Duration                    : 37 min 58 s
Bit rate                    : 24.7 Mb/s
Width                       : 3 840 pixels
Height                      : 1 920 pixels
Display aspect ratio        : 2.000
Frame rate mode             : Constant
Frame rate                  : 23.976 (24000/1001) FPS
Color space                 : YUV
Chroma subsampling          : 4:2:0
Bit depth                   : 10 bits
Bits/(Pixel*Frame)          : 0.140
Stream size                 : 6.56 GiB (97%)
Default                     : Yes
Alternate group             : 1
Encoded date                : UTC 2023-01-27 02:23:56
Tagged date                 : UTC 2023-01-27 02:24:27
Codec configuration box     : hvcC+dvcC

Audio
ID                          : 2
Format                      : E-AC-3 JOC
Format/Info                 : Enhanced AC-3 with Joint Object Coding
Commercial name             : Dolby Digital Plus with Dolby Atmos
Codec ID                    : ec-3
Duration                    : 37 min 58 s
Bit rate mode               : Constant
Bit rate                    : 768 kb/s
Maximum bit rate            : 811 kb/s
Channel(s)                  : 6 channels
Channel layout              : L R C LFE Ls Rs
Sampling rate               : 48.0 kHz
Frame rate                  : 31.250 FPS (1536 SPF)
Compression mode            : Lossy
Stream size                 : 209 MiB (3%)
Title                       : English
Language                    : English
Service kind                : Complete Main
Default                     : Yes
Alternate group             : 1
Tagged date                 : UTC 2023-01-27 02:24:27
Complexity index            : Not present / 16
Number of dynamic objects   : 15
Bed channel count           : 1 channel
Bed channel configuration   : LFE

 

Posted (edited)

Update on Android TV with the latest version: any Dolby Vision file plays like in 18-20fps (always breaking) even without seeking. If I choose the "Having Problems with Playback" it then plays almost perfectly, however then takes like 30s to seek to any point on the timeline.

Changing bitrate to a lower one, file location (currently on a M.2 ssd), does nothing to help.

 

Edited by rrpro
Posted
16 minutes ago, adprom said:

Having the exact same issues with the Emby App on a 2019 Shield Pro. Plays fine until you seek and then every few seconds it freezes.

 

I should also add, that seeking and playing via kodi works fine. Same behaviour described above. If you choose playback correction in Kodi, it plays fine without DV but everything is purple.

  • 1 month later...
Posted

Are you still running into this?

Posted
On 03/05/2023 at 06:58, Luke said:

Are you still running into this?

Yup - just tested a file. Still an issue.
 

  • 1 month later...
Posted
On 5/5/2023 at 1:32 AM, adprom said:

Yup - just tested a file. Still an issue.
 

@adprom what device are you testing on? Can you provide a sample video for testing?

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