Transcoding fails, playback stops

[HawkXP71 112]

Im running on synology DSM 7.x, playing on windows 11 via chome and the web api.

Playback stops pretty much at the exact time, about 30 seconds into playback of the movie.

I have attached the ffmpeg and emby logs, any help would be appreciated.

Second question, why is it transcoding? 


 

ffmpeg-remux-2b4da15a-4c02-42dd-9ba2-7ee2d7b25450_1.txt embyserver (1).txt

[Luke 42083]

Quote

Second question, why is it transcoding? 

Hi, did you explore the stats feature in the video player to learn why it was transcoding?

[HawkXP71 112]

17 minutes ago, Luke said:

Hi, did you explore the stats feature in the video player to learn why it was transcoding?

I did.  It doesnt say why, as much as that it is...

[Luke 42083]

Recovering from playback error. So that means it tried to direct play, but the Chrome video player reported a problem with the file and so the Emby app automatically switched to transcoding to ensure successful playback.

[HawkXP71 112]

16 minutes ago, Luke said:

Recovering from playback error. So that means it tried to direct play, but the Chrome video player reported a problem with the file and so the Emby app automatically switched to transcoding to ensure successful playback.

OK. But why is that happening every time I play? 

[Luke 42083]

There's something about the files that the browser doesn't like. I wish i could provide more detail but it doesn't give us any reasons. Have you tried MS Edge for comparison purposes?

[HawkXP71 112]

I haven't.  Tomorrow I'll run it on edge, I can also try one ore two of the apps. 

[HawkXP71 112]

Sorry it took so long.

Edge from the same computer.. same failure
Emby Windows Store App - Works fine (same machine as edge and chrome)
Android app works fine (both from a android TV and a phone)

Under edge and chrome, its transcoding audio and video.  Under the Windows store app (transcode auto not video)

On my phone (Samsung S22 Ultra) no transcoding is going on.

It looks like the problem is with the video transcoding.

[Luke 42083]

HI, are you still having an issue with this?

[HawkXP71 112]

8 hours ago, Luke said:

HI, are you still having an issue with this?

Yes, it still happens, consistently for the movie.  I have been dealing with work stuff so I havent been looking for other movies with the issue

[Luke 42083]

@HawkXP71 are you still seeing this?

[HawkXP71 112]

Yes, no change at all