Premiere Device Limit Exceeded

[juno6975 0]

Hello,

 I purchased a premier plan and currently have three devices running. All of the sudden I am now getting this message when I try to play a movie on one of my Google Chromecast devices. "Premiere Device Limit Exceeded. Please contact your Emby system Administrator or purchase the app unlock from the..."

I did not think i had to purchase something else when only running three devices with a premiere plan.. Please advise. 

[Luke 42079]

Hi there, apologies for the disruption. Please email billingsupport@emby.media and they'll take a look at what's going on. Thanks.