Metadata is a mess...

[bigverm23 2]

OS: Ubuntu Server 

Emby version: docker 4.7.9

 

metadata is a mes...either it's not completing when media is added or it's just not updating properly for some odd reason.  Testing on a local user account with restrictions to TV-Y and all kinds of

content that shouldnt be showing, is showing such as Fast and Furious, Ghost Stories, etc....how do I resolve this?

 

[Luke 42078]

Hi there, can you please provide a specific example?

How to Report a Problem

Thanks.

[Happy2Play 9780]

Will need specifics, what is missing?  Also need sever log for a specific example to possibly see why information is missing.

What are you user controls settings?

 

It should fall back to other providers but TVDB does not have a US content rating for Fast and Furious.

Personally would make TMDB first provider.

Edited November 14, 2022 by Happy2Play

[Happy2Play 9780]

So it sounds like you need to enable all "Block items with no or unrecognized rating information:"

[bigverm23 2]

6 minutes ago, Luke said:

Hi there, can you please provide a specific example?

How to Report a Problem

Thanks.

embyserver.txt so an example would be Mad Max showing up on a profile with TV-Y restrictions...looks like the rating is messed up.  Actually, to clarify, I added an entire media folder and quite a few movies are in her profile which shouldnt be, if based on rating.

 

Edited November 14, 2022 by bigverm23

[Happy2Play 9780]

But M/16 would be a unknown rating as that format is not recognized.  I my understanding and would question where it came from.

[Happy2Play 9780]

@Lukehow are you parsing TVDB Content Ratings?

    "contentRatings": [{
            "id": 460,
            "name": "M/16",
            "country": "prt",
            "description": "Suitable for viewers aged 16 and older",
            "contentType": "movie",
            "order": 0,
            "fullname": "M/16"
        }

Have not looked at the json to see how it appears on their site.

But personally don't believe TVDB should ever be first provider.

Edited November 14, 2022 by Happy2Play

[bigverm23 2]

7 minutes ago, Happy2Play said:

So it sounds like you need to enable all "Block items with no or unrecognized rating information:"

where can i find that setting?

[bigverm23 2]

10 minutes ago, Happy2Play said:

Will need specifics, what is missing?  Also need sever log for a specific example to possibly see why information is missing.

What are you user controls settings?

 

It should fall back to other providers but TVDB does not have a US content rating.

Personally would make TMDB first provider.

took your advice here and re-ordered.  Refreshing metadata on the library now.

[Happy2Play 9780]

1 minute ago, bigverm23 said:

where can i find that setting?

Where you applied the parental controls.  Settings-Users-the User, Parental controls tab

[bigverm23 2]

updated log file embyserver.txt

[Luke 42078]

If you fix the rating of the series manually, does that resolve your issue?

[Happy2Play 9780]

5 minutes ago, Luke said:

If you fix the rating of the series manually, does that resolve your issue?

Testing my theory was correct as the listed TVDB "M/16" Portugal rating is unknown and requires "Block items with no or unrecognized rating information:" enabled on content type.

[Luke 42078]

@bigverm23 ?