"Unable to load subtitle" on Live TV

[Tony B. 38]

Just sent you the logs from the Fire TV app.

 

[ebr 16169]

Did you receive an error?  That log looks like successful selection of the track. 

Also, can you please re-do it and send the log directly from the playback OSD instead of going back out to home?

[Tony B. 38]

Sure. I can do that. It does properly select it but the error is the title in this post

 

[ebr 16169]

20 minutes ago, Tony B. said:

Sure. I can do that

Please let me know the exact time that you send that.  I did not see the loading error in the previous log you sent.

[Tony B. 38]

Just sent two within the player OSD

[Tony B. 38]

Three

[Tony B. 38]

All three I just sent in the last 15 minutes were the same error

[ebr 16169]

Okay, yes this is the situation with a particular flavor of closed captions that Exo doesn't appear to support.  We have not figured out exactly why yet.

[Tony B. 38]

Ok

[Luke 42077]

20 hours ago, Tony B. said:

Ok

We are looking into it. Thanks.

[Tony B. 38]

Awesome news!