Emby Premiere Dashboard does not show my Monthly Subscription

[rahulrezaovi 0]

I have a Lifetime License and Last Month I purchased 45 Device Limit Plan (Monthly), 1 day before expiry I purchased 75 Device Limit Plan and couldn't cancel my previous subscription as there's no option for it in my "Emby Premiere Dashboard". Today, I was charged for 45 Device Plan and now my system automatically downgraded to 45 Device Limit!  

 

Bought both the subscription using Credit Card. 

 

Thanks!

[Luke 42078]

Hi, please email billingsupport@emby.media with the details. Thanks !

[rahulrezaovi 0]

Did already. Thanks

[Luke 42078]

3 minutes ago, rahulrezaovi said:

Did already. Thanks

OK great, thanks. You'll get a response from there.

[rahulrezaovi 0]

20 hours ago, Luke said:

OK great, thanks. You'll get a response from there.

Mail Delivery Failed!

[Happy2Play 9780]

@ebr @Luke

[bigjohn 753]

@rahulrezaovi

The email delivery problem was caused by a filesystem permissions issue after a certificate update and should be fixed now. My apologies for the disruption.