Don't see thumbnails in new added movies/shows (Synology)

[Nightreaver 10]

Im hitting the same issue for a while now. It seems to be unconsistent, but whenever I really want to add something, its technically broken.

"Search for images" returns black cards

If I open in a new window

#

.. i just wanted to snap it, but suddenly it works again for no obvious reason.

Running emby version 4.7.8.0

 

 

embyserver(2).txt

[Luke 42078]

Hi @Nightreaver are you behind a VPN?

[Nightreaver 10]

Hello, no VPN, and not NAT on my ISP

 

Here is the error now as is just happens again:

[Luke 42078]

Is your version of DSM up to date?

[Happy2Play 9780]

@Nightreaver Suggest an issue with certificate store.

The remote certificate is invalid because of errors in the certificate chain: NotTimeValid

NotTimeValid: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
RevocationStatusUnknown: The revocation function was unable to check revocation for the certificate.
OfflineRevocation: The revocation function was unable to check revocation because the revocation server was offline.

The sites that are failing have Let's Encrypt certs but are valid.  So it sounds like the expired Let's Encrypt root certificate issue.

 

 This looks like a dated platform.

Version: 4.7.8.0

emby-server-synology_{version}_x86_64.spk
Operating system: Linux version 4.4.59+ (root@build3) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25556 SMP PREEMPT Sat Aug 28 02:17:26 CST 2021

@FrostByteis that an older DSM 6 version?

Edited November 2, 2022 by Happy2Play

[FrostByte 5392]

Looks like he's running 6.2

[Luke 42078]

Are you able to update to DSM 7?

[Nightreaver 10]

Im using latest version of DSM 6 - DSM 6.2.4-25556 Update 6  actually I'm afraid DSM7 ist breaking more than its fixing.

I also didnt notice any datetime differences between my NAS and the time on my pc.

 

On 11/2/2022 at 11:13 PM, Happy2Play said:

@Nightreaver Suggest an issue with certificate store.

The remote certificate is invalid because of errors in the certificate chain: NotTimeValid

NotTimeValid: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
RevocationStatusUnknown: The revocation function was unable to check revocation for the certificate.
OfflineRevocation: The revocation function was unable to check revocation because the revocation server was offline.

The sites that are failing have Let's Encrypt certs but are valid.  So it sounds like the expired Let's Encrypt root certificate issue.

 

 This looks like a dated platform.

Version: 4.7.8.0

emby-server-synology_{version}_x86_64.spk
Operating system: Linux version 4.4.59+ (root@build3) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25556 SMP PREEMPT Sat Aug 28 02:17:26 CST 2021

@FrostByteis that an older DSM 6 version?

If its invalid root certificate, why it is working one time, and not the other? 

Currently its loading the images again. At first not all because of bad cache or whatever, but when I toggle "All languages" on and off repeatedly they all show up after a while. 

Here my proof that it currently works  and how it work with "all languages"

 

First time open this window:

first toggle of "all languages"

second toggle (to "off")

 

So, currently no SSL issue.

 

Well, now the issue is back  sadge

embyserver (2).txt

Edited November 3, 2022 by Nightreaver

[Luke 42078]

SSL is one of those things were the host platform is involved so i do still feel like updating to DSM 7 could help. In fact staying on an older version of DSM will make this harder to troubleshoot. 

Are you using Synology Quick Connect? If you turn that on it has a built-in vpn from what I understand, so I'd turn that off if you are.

[Happy2Play 9780]

Common denominator is specific to your system and Let's Encrypt.  As you are only failing on that cert that I can see.  All other CloudFlare connections work without an issue.

[Luke 42078]

@Nightreaver ?

[Nightreaver 10]

I made a stressful update to DSM7, and it seem to work now

[Nightreaver 10]

Thanks