Need alternative support email

[Admin5859 0]

I really need to contact Billing, but the billingsupport@emby.media keeps failing.  I’ve used Outlook and Gmail and had the same results.  The initial error message states there is a “delay,” which is followed hours later with “delivery incomplete.”  Is there a different email or phone number I could use?  By the way, all emails to other people and organizations have no trouble when I send them, so I’m not sure what’s going on.  

I have a very strange glitch that suddenly appeared in the premiere section of my dashboard that tells me I have a monthly subscription until the year 2050!  I had actually cancelled so am concerned about this.  

Hoping someone can help.  

[Abobader 3470]

Hello Admin5859,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Admin5859 0]

I have more info regarding this but don’t want to post my private info on a forum.  

[ebr 16193]

Hi.  Not sure why you are having trouble with the email.  We are receiving other requests fine at the moment it appears.

You can PM me with your specific issue.

Thanks.