Top Picks support thread

[sh0rty 714]

Hello, anyone???

[Aireezz 1]

On 1/24/2025 at 12:16 PM, shorty1483 said:

Hello, anyone???

I would give it a little bit of time, as you can see on a previous post Chef has some stuff going on IRL that is taking his attention. I too have bought it and had the issue with the paypal link, but just send him a DM with the info and I'm sure he will fix soonish.

[sh0rty 714]

5 hours ago, Aireezz said:

I would give it a little bit of time, as you can see on a previous post Chef has some stuff going on IRL that is taking his attention. I too have bought it and had the issue with the paypal link, but just send him a DM with the info and I'm sure he will fix soonish.

Bro I sent a DM 3 weeks ago. Nonetheless I hope everything is ok with him and his environment!

Edited January 28, 2025 by shorty1483

[starbwoy32 5]

17 minutes ago, shorty1483 said:

Bro I sent a DM 3 weeks ago. Nonetheless I hope everything is ok with him and his environment!

I Dm him 2 months now, I know he's super busy and have a life but for that reason I think he should just make the plugin free and have us donate.

[bakes82 167]

4 hours ago, starbwoy32 said:

I Dm him 2 months now, I know he's super busy and have a life but for that reason I think he should just make the plugin free and have us donate.

Youre seriously worrying about 3$ lol? I think this is why most people give up on plugins for this community. If there is an issue report it to @Luketo have it pulled from the store so people don't keep buying it then.

[sh0rty 714]

10 hours ago, bakes82 said:

Youre seriously worrying about 3$ lol? I think this is why most people give up on plugins for this community. If there is an issue report it to @Luketo have it pulled from the store so people don't keep buying it then.

It's not about 3$, it's about a missing mechanism that works automated, even when @chefis busy with other stuff. Paid twice in meantime, also with corrected Emby<->Paypal matching address and I don't care to support him as he's done so much nice stuff for Emby. But the Paypal redirect to Emby simply does not work, and that shouldn't be the case.

Edited January 29, 2025 by shorty1483

[bakes82 167]

9 hours ago, sh0rty said:

It's not about 3$, it's about a missing mechanism that works automated, even when @chefis busy with other stuff. Paid twice in meantime, also with corrected Emby<->Paypal matching address and I don't care to support him as he's done so much nice stuff for Emby. But the Paypal redirect to Emby simply does not work, and that shouldn't be the case.

Last I knew that’s not something plugin developers control. That’s a Emby plugin store thing.  Not sure why a developer would even be involved, they should just list plugin and that’s it. The rest seems like it should be handled via Emby systems since from what I know that’s tracking the stuff if not up to the developer to track who bought it.

[sh0rty 714]

19 hours ago, bakes82 said:

Last I knew that’s not something plugin developers control. That’s a Emby plugin store thing.  Not sure why a developer would even be involved, they should just list plugin and that’s it. The rest seems like it should be handled via Emby systems since from what I know that’s tracking the stuff if not up to the developer to track who bought it.

@ebr is this statement correct? Is there anything on Emby side that can or should be done on this topic?

Edited January 30, 2025 by sh0rty

[ArdiSpleen 0]

I just dmed the main developer "Chef" about this, but realised afterwards that the man hasn't been on here for a month,  so I'll try my luck in this thread:

I just paid for the top picks plugin, but after the payment via paypal was done it wouldnt redirect me to emby and it didn't activate the plugin for me. So now I have paid the money for it but it still says that my trial period is over. I have already restarted my server and reinstalled the plugin, but to no avail.

[sh0rty 714]

22 hours ago, ArdiSpleen said:

I just dmed the main developer "Chef" about this, but realised afterwards that the man hasn't been on here for a month,  so I'll try my luck in this thread:

I just paid for the top picks plugin, but after the payment via paypal was done it wouldnt redirect me to emby and it didn't activate the plugin for me. So now I have paid the money for it but it still says that my trial period is over. I have already restarted my server and reinstalled the plugin, but to no avail.

Welcome to the club! 

[ArdiSpleen 0]

On 02/02/2025 at 19:05, sh0rty said:

Welcome to the club! 

yeah I've just gone through the thread and realised you've been having the same exact problem for time now and nobody seems to care.

@Luke@chefdoes nobody feel responsible for this? It doesn't matter that it's "just 3 euros", there is a paid service that does not seem to work for many people.

[Neminem 1518]

Jep Emby should boot it from the plugin store.

[sh0rty 714]

So what's going on with the failing payment of the plugin now? @Luke@ebr@sross44@crawley@Carlo@sa2000
Multiple mentions of team members, but nothing.

[Parpatrus 6]

On 2/7/2025 at 12:12 PM, sh0rty said:

So what's going on with the failing payment of the plugin now? @Luke@ebr@sross44@crawley@Carlo@sa2000
Multiple mentions of team members, but nothing.

I have given up on everything, since December 13, 2024, I sent him a private message with the email address but to this day I have not received a response, I can understand that he is busy with his personal things, but the activation procedure could be with a serial number just like for example it is done with emby premier. I have had the same problem, in the payment period everything was correct, it was even working, but after a few days it said that it had expired

[sh0rty 714]

16 minutes ago, Parpatrus said:

I have given up on everything, since December 13, 2024, I sent him a private message with the email address but to this day I have not received a response, I can understand that he is busy with his personal things, but the activation procedure could be with a serial number just like for example it is done with emby premier. I have had the same problem, in the payment period everything was correct, it was even working, but after a few days it said that it had expired

The handling of this topic seems to be more questionable to me.

[ArdiSpleen 0]

Quite frankly this is making me question emby as a whole, which is sad because I love it otherwise. But there's several factors at play here that are more than concerning.

The plugin's developer has personal issues which makes him be unavailable for a long period of time?   I completely respect and sympathize with that, but maybe deactivate the payment procedure for the while being if you are unable to provide a service for it...

The fact that the Emby team itself is seemingly ignoring and avoiding anything to do with this topic is also rather bizarre to me. I can't imagine a world where it's in their best interest for their users to essentially get ripped off on their platform. (and yes, no need to sugarcoat it - you pay for a service which you don't receive and the people responsible for it are fully aware of the situation, that's called getting ripped off)

Everyone commenting that it's just 3 € are more than welcome to send me their money.

[ebr 16169]

On 1/29/2025 at 5:19 PM, bakes82 said:

Last I knew that’s not something plugin developers control. That’s a Emby plugin store thing.  Not sure why a developer would even be involved, they should just list plugin and that’s it. The rest seems like it should be handled via Emby systems since from what I know that’s tracking the stuff if not up to the developer to track who bought it.

Sorry, I had not seen this conversation since it is within a 3rd-party support thread.

The above is not really correct.  It is up to developers of the plug-ins to manage their authorization.   We just provide a mechanism to do so. 

When you purchase a 3rd party plug-in the money and transaction are directly with that 3rd party.  Emby is not involved in that at all except that it registers the plugin with whatever email address is on the PayPal account that is used.  If this email address is not the same as your Premiere key, then the registration will not work because there is no way to know the two should be related.

Anyone who has purchased this plug-in with the wrong email address, please PM me and provide the email address that is attached to their Premiere key and I will take care of it.

Thanks.

[ArdiSpleen 0]

@ebrjust sorted it out for me. Thank you !

[starbwoy32 5]

48 minutes ago, ArdiSpleen said:

@ebrjust sorted it out for me. Thank you !

Same  

[ebr 16169]

Since the registration doesn't appear to be working and Chef isn't at hand, I have removed this plugin from the catalog for now.

Any of you with it already should be fine and if there is anyone else who purchased but it isn't working, please send me a PM.

Thanks.

[Parpatrus 6]

On 2/10/2025 at 6:54 PM, ebr said:

Since the registration doesn't appear to be working and Chef isn't at hand, I have removed this plugin from the catalog for now.

Any of you with it already should be fine and if there is anyone else who purchased but it isn't working, please send me a PM.

Thanks.

Good morning, I have sent you a private message

[garavelusta 1]

@ebrcan you create an official plugin for this? 

I love emby but my family members are complaining a lot on cuz there is no recommendation. 

I believe we need this functionality.

I had that plugin installed and it was not working, I just uninstalled it and realized it is deleted from store.

[Luke 42077]

13 hours ago, garavelusta said:

@ebrcan you create an official plugin for this? 

I love emby but my family members are complaining a lot on cuz there is no recommendation. 

I believe we need this functionality.

I had that plugin installed and it was not working, I just uninstalled it and realized it is deleted from store.

HI, once we have a smart views feature you should be able to design something similar on your own.

[pow3r 0]

Hello, I paid for top picks and it is no longer available in the plugins, can anyone help me?

[oesi03 2]

Would be nice if the package would be provided here for manual installation!

Edited March 22, 2025 by oesi03