Top Picks support thread

[chef 3810]

4 hours ago, keemy said:

Just registered and installed the top picks plugin on the latest .65 beta. After multiple reboots the plugin was nowhere to be found despite the dll file being present in the data folder and showing successfully installed on the dashboard. Checked the logs and saw this " Not loading Emby.TopPicks.dll 1.0.0.55 because the minimum supported version is 1.0.0.56". Confused by that message as the latest version in the plugins catalogue is .55

Hey, I don't think top picks will work with the beta. 

I can refund the payment if you'd like.

Pm me.

[CarneAsada 12]

28 minutes ago, chef said:

Hey, I don't think top picks will work with the beta. 

I can refund the payment if you'd like.

Pm me.

@keemyJust going to give my 2 cents here; this app is very much worth it. Consider downgrading because it's worth every dollar. This plug-in is a game changer for entertainment. 

[Zhalianna 2]

Hello, im trying to understand what is causing this..I disabled other plugins even to see

[CarneAsada 12]

1 hour ago, Zhalianna said:

Hello, im trying to understand what is causing this..I disabled other plugins even to see

Interesting, I get that too. I wonder if it's related to the media metadata requiring a refresh/rescan? I have a 8,000 film library - is yours this small too?

[Zhalianna 2]

1 hour ago, CarneAsada said:

Interesting, I get that too. I wonder if it's related to the media metadata requiring a refresh/rescan? I have a 8,000 film library - is yours this small too?

no, my media is a little under 1k. everything was working fine yesterday, not sure what happened

[chef 3810]

I would need to see a log pls.

Pm me.

Do you have parental controls on that account?

Do the items have all the necessary images to build the thumbnail?

 

 

[chef 3810]

... actually we use date and time to create the list and display them in a specific order.

I bet the year changing has something to do with this. 

 

[Zhalianna 2]

2 hours ago, chef said:

I would need to see a log pls.

Pm me.

Do you have parental controls on that account?

Do the items have all the necessary images to build the thumbnail?

 

 

Hello, I can send you a log tomorrow if still needed no parental control, and yes have Ryder images to build thumbnails, if you look closely at the screenshot you will see replicas as well, where one thumbnail is not present for the next is

[chef 3810]

10 minutes ago, Zhalianna said:

Hello, I can send you a log tomorrow if still needed no parental control, and yes have Ryder images to build thumbnails, if you look closely at the screenshot you will see replicas as well, where one thumbnail is not present for the next is

Cool...

I think I know what this bug is, and I'm pretty sure it is going to fix itself in eight days. ... 

Perhaps this should be fixed so it doesn't happen every new year. 

 

 

 

[Zhalianna 2]

i sent you a log. 

[Zhalianna 2]

also, while try to figure out the bug situation / work around....is there a way to remove watched movies / completed series from being generated in the top 9? i keep deleting them and trying to regenerate new list, but it keeps putting them right back into the list....even after deleting the plugin and reinstalling it. 

really hoping to have these two situations figured out before the trial period ends, will love to purchase it but bit hard to commit with the one pain bug and the inability to remove watched item from the list.  

[chef 3810]

6 hours ago, Zhalianna said:

also, while try to figure out the bug situation / work around....is there a way to remove watched movies / completed series from being generated in the top 9? i keep deleting them and trying to regenerate new list, but it keeps putting them right back into the list....even after deleting the plugin and reinstalling it. 

really hoping to have these two situations figured out before the trial period ends, will love to purchase it but bit hard to commit with the one pain bug and the inability to remove watched item from the list.  

Cool idea.

Content in the top rated list, is calculated based on the item metadata and not specific user data.

We don't really look at who has watched then item, because that would change across the library.

One user might have watched an item, and another may not have. 

It was requested to create a user based top rated list, but it wasn't clear how to do that at the time.

[Dibbes 514]

@chefA repeat as per the posts above, but no real answer. Any idea where I can find this? It's not in the catalog 

From the log: Not loading Emby.TopPicks.dll 1.0.0.55 because the minimum supported version is 1.0.0.56. Please update to the newer version

Edited January 4, 2024 by Dibbes

[Zhalianna 2]

Hi, is there a way to completely reset the plugin? Every attempt, still comes with old data upon reinstalling. 

[chef 3810]

1 hour ago, Zhalianna said:

Hi, is there a way to completely reset the plugin? Every attempt, still comes with old data upon reinstalling. 

Hi! 

Even if you were to reset the plugin, the way that the list is calculated (most likely) won't change. The same list will be created based on the formula used to calculate item rank, in the current state of the server, and user base.

Eventually, the list will rotate. But, that may only happen after new items are added.

 

I just need to pull up that part of the code, so I can remember how it was calculated...

Brb...

[Zhalianna 2]

31 minutes ago, chef said:

Hi! 

Even if you were to reset the plugin, the way that the list is calculated (most likely) won't change. The same list will be created based on the formula used to calculate item rank, in the current state of the server, and user base.

Eventually, the list will rotate. But, that may only happen after new items are added.

 

I just need to pull up that part of the code, so I can remember how it was calculated...

Brb...

Gotcha, thank you for breaking that down! I guess I was more so wanting to do it to fix that weird duplicate bug i initially reported. Thanks for revisiting the code! 

[chef 3810]

On 1/6/2024 at 6:15 PM, Zhalianna said:

Gotcha, thank you for breaking that down! I guess I was more so wanting to do it to fix that weird duplicate bug i initially reported. Thanks for revisiting the code! 

Sorry that took a while...

Yeah, the order won't necessarily change.

You could alter the list physically.

At one point the options in the list did change by ignoring items that were in the current list.

I'm looking now to see if that code is still working. Sounds like it isn't, and I can take a look.

 

[chef 3810]

On 1/4/2024 at 10:27 AM, Dibbes said:

@chefA repeat as per the posts above, but no real answer. Any idea where I can find this? It's not in the catalog 

From the log: Not loading Emby.TopPicks.dll 1.0.0.55 because the minimum supported version is 1.0.0.56. Please update to the newer version

Is .56 in the catalog?

[Dibbes 514]

1 hour ago, chef said:

Is .56 in the catalog?

Not for me...

[chef 3810]

41 minutes ago, Dibbes said:

Not for me...

Weird, give me a moment to figure this out. 

[Zhalianna 2]

2 hours ago, chef said:

Weird, give me a moment to figure this out. 

For what it is worth, 0.56 is not on my list either 

[chef 3810]

I created an update. 

But... I had to let it run for a bit on my machine to make sure it didn't do broken things.

Bear with me a little just a little longer, and I'll get it fixed.

[Zhalianna 2]

Look forward to it!

[Jack_Sparrow 0]

@chefHey just wanted to see maybe how I link the paypal payment I made to the plugin? I have the receipt from Paypal but the plugin still says the following

Did I miss somewhere I needed to link the paypal email address I use to this plugin?

Edit: Saw in an old reply that its looking to match the email to the one here in the forum perhaps? Any way to tweak that since my email addresses are separate in this instance? I can provide any further documentation if needed. The transaction ID in paypal is 7CY71394VB2935939 in case that helps.

Edited January 16, 2024 by Jack_Sparrow

[Junglejim 385]

12 hours ago, Jack_Sparrow said:

@chefHey just wanted to see maybe how I link the paypal payment I made to the plugin? I have the receipt from Paypal but the plugin still says the following

Did I miss somewhere I needed to link the paypal email address I use to this plugin?

Edit: Saw in an old reply that its looking to match the email to the one here in the forum perhaps? Any way to tweak that since my email addresses are separate in this instance? I can provide any further documentation if needed. The transaction ID in paypal is 7CY71394VB2935939 in case that helps.

Did you use paypal to purchase your Emby Premiere subscription? That's how the plugin linked to my Emby Premiere sub.

Maybe @chefcan help you out.