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Top Picks support thread


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Happy2Play
Posted

Getting a massive memory leak after installing this plugin.

image.png.5cca85515bf64e3e01d024fa6a5720e9.png

  • Like 1
Cheesegeezer
Posted
7 minutes ago, STR8 said:

Hello All,

I was wondering if anyone may be able to help me? I paid the PayPal registration fee and installed the plugin, but I can't see it in my catalog.

Screenshot_2.png.af9c8b0ac4dc2ef0934e1e1809ea9177.png2109548056_TopPicks.thumb.png.dc3997498184b6588f1a03673f7bda42.png

you did reboot the server? 

Sorry i have to ask.  Also check your server/programdata/plugins  folder to see if the dll has been put in.

you can also check the Web dashboard to see if it was installed

 

image.thumb.png.28b89bcfa348a719ca707831533c017f.png

Happy2Play
Posted
8 minutes ago, STR8 said:

Hello All,

I was wondering if anyone may be able to help me? I paid the PayPal registration fee and installed the plugin, but I can't see it in my catalog.

Screenshot_2.png.af9c8b0ac4dc2ef0934e1e1809ea9177.png2109548056_TopPicks.thumb.png.dc3997498184b6588f1a03673f7bda42.png

Can you post a server log, but appears correct in my plugins here.

Posted

No worries! But yes, restarted a couple of times I will on the .dll now thanks 

Posted
9 minutes ago, STR8 said:

Hello All,

I was wondering if anyone may be able to help me? I paid the PayPal registration fee and installed the plugin, but I can't see it in my catalog.

Screenshot_2.png.af9c8b0ac4dc2ef0934e1e1809ea9177.png2109548056_TopPicks.thumb.png.dc3997498184b6588f1a03673f7bda42.png

Can you see Top Picks as a option in the dashboard navigation bar?

Posted
Just now, STR8 said:

No worries! But yes, restarted a couple of times I will on the .dll now thanks 

Sorry, it is there? You see it? 

Posted

No worries, Chef but should I be looking in the plugin catalog or someplace else?

Spaceboy
Posted
15 minutes ago, Happy2Play said:

Getting a massive memory leak after installing this plugin.

image.png.5cca85515bf64e3e01d024fa6a5720e9.png

thats what i was seeing. thought it was the new releases plugin...

Happy2Play
Posted

@STR8 Will guess that is why you have all of those Load Exceptions as you have plugins that are not compatible with your server version.

  • Agree 1
Posted

I apologize guys I'm over here messing up everyone's day. Plugin version was 1.00image.png.fab225ec2c43841402babe933bc4b1f0.png

  • Like 1
Posted

And I don't see it in my plugin I use a terramaster nas coimage.png.b996c787a592525fb45ada9c02e5b5d7.pnguld that be an issue?

Happy2Play
Posted
1 minute ago, Spaceboy said:
17 minutes ago, Happy2Play said:

Getting a massive memory leak after installing this plugin.

image.png.5cca85515bf64e3e01d024fa6a5720e9.png

thats what i was seeing. thought it was the new releases plugin...

Pretty sure it is this on as removing it resolves the issue.  But thought I saw a issue mentions elsewhere.

Posted

So, I will need an update on the emby server then?

 

  • Like 1
Cheesegeezer
Posted
1 minute ago, STR8 said:

I apologize guys I'm over here messing up everyone's day. Plugin version was 1.00image.png.fab225ec2c43841402babe933bc4b1f0.png

you need to upgrade your server version to latest stable release, in order for the newer plugins to work.

Cheesegeezer
Posted
1 minute ago, STR8 said:

And I don't see it in my plugin I use a terramaster nas coimage.png.b996c787a592525fb45ada9c02e5b5d7.pnguld that be an issue?

it'll be under 

Emby.TopPicks.dll

Happy2Play
Posted
Just now, STR8 said:

And I don't see it in my plugin I use a terramaster nas coimage.png.b996c787a592525fb45ada9c02e5b5d7.pnguld that be an issue?

It will not work on your server version but you have to look for Emby.TopPicks.dll, so scroll up.

 

  • Haha 1
Happy2Play
Posted

Nothing like everyone cross  posting.

  • Haha 1
Cheesegeezer
Posted
Just now, Happy2Play said:

It will not work on your server version but you have to look for Emby.TopPicks.dll, so scroll up.

 

there's an echo in here 🤣 🤣

  • Haha 1
  • Agree 1
Cheesegeezer
Posted
Just now, Happy2Play said:

Nothing like everyone cross  posting.

at least the responses are consistent haha

  • Haha 1
  • Agree 1
Posted

Thanks everyone I got. I was thinking that the emby server was updating automatically I had no Idea how far back I was. 

  • Like 1
Posted

You all were probably like wow! this guy lol! 🤣

  • Haha 2
Happy2Play
Posted
Just now, STR8 said:

You all were probably like wow! this guy lol! 🤣

All good as there are several devices that require manual updating.  But normally min/max versions should cover old servers not seeing/installing incompatible plugins.

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