Top Picks support thread

[chef 3810]

I'm going to admit my programming mistake here. It was a rookie mistake.

I had this written this:

If item.LastPlayedDate < DateTime.Now.AddDays(-10)

 

It should not have been that... It should have been ">".

Edited January 29, 2023 by chef

[Ninko 78]

Easy mistake to make, it's one character, ok, one very important character, but still just one character

[Darkseidd 59]

hi. purchased top picks.

 

user engagement seems weird but i can see @chefis on it

now to my issue. since the trial until now, ive been having this issue that, i have no idea how to explain it.

please look at video as below.

 

1. for tv shows, i can click it and will being me to the show

2. for movie, when i click..nothing happens. and if i let it long enough, gonna crash my portainer and omv6. 

https://imgur.com/a/btAhly2

 

please advise!

[chef 3810]

1 hour ago, Darkseidd said:

hi. purchased top picks.

 

user engagement seems weird but i can see @chefis on it

now to my issue. since the trial until now, ive been having this issue that, i have no idea how to explain it.

please look at video as below.

 

1. for tv shows, i can click it and will being me to the show

2. for movie, when i click..nothing happens. and if i let it long enough, gonna crash my portainer and omv6. 

https://imgur.com/a/btAhly2

 

please advise!

Okay. Are you currently running .43?

The most recent release?

Also, strm files take a bit longer to start (from what I've noticed). If the item it is pointing to is also being transcoded, it might even take extra time to start the stream.

I can't seem reproduce the issue, I've tried my phone, firetv and the web client.

However, best to see a log to help diagnose what kind of playback issues are going on.

 

 

Edited January 30, 2023 by chef

[Darkseidd 59]

1 hour ago, chef said:

Okay. Are you currently running .43?

The most recent release?

Also, strm files take a bit longer to start (from what I've noticed). If the item it is pointing to is also being transcoded, it might even take extra time to start the stream.

I can't seem reproduce the issue, I've tried my phone, firetv and the web client.

However, best to see a log to help diagnose what kind of playback issues are going on.

 

 

the screenrecord was taken during .42

 

embyserver log? should i enable debug logging mode? because i can't find anything related to this at embyserver log (debug off)

[Darkseidd 59]

tried on .43.

same issue. incident happens around 3:33pm MYT

 

https://imgur.com/a/xcGuwyO

 

 

embyserver-63810689762.txt

Edited January 30, 2023 by Darkseidd

[chef 3810]

4 hours ago, Darkseidd said:

tried on .43.

same issue. incident happens around 3:33pm MYT

 

https://imgur.com/a/xcGuwyO

 

 

embyserver-63810689762.txt 188.61 kB · 0 downloads

@Darkseidd Thanks for the log.

I have reproduced something similar to what you have described there.

I need to investigate a bit further. 

[Leinad86 6]

Hello, everyone,

I have the problem that it is not displayed correctly (sequence) on the start page. How can I solve the problem? Also, only 5 out of 9 films are displayed.

Everything is displayed correctly in the library.

thank you for your help

 

Library

 

 

 

 

Start Page

 

[GrimReaper 4739]

 

1 hour ago, Leinad86 said:

Hello, everyone,

I have the problem that it is not displayed correctly (sequence) on the start page. How can I solve the problem? Also, only 5 out of 9 films are displayed.

Everything is displayed correctly in the library.

thank you for your help

 

Library

 

 

 

 

Start Page

 

User App Settings >Home Screen>Untick "Hide fully played content from latest media" 

[Darkseidd 59]

using .43

why Reacher tv series resolved as The Teacher by Top Picks?

 

[chef 3810]

3 hours ago, Darkseidd said:

using .43

why Reacher tv series resolved as The Teacher by Top Picks?

 

That is really weird. 

Can I see a log? I can think of why that would happen. We don't look for names of items outside emby, so something's up.

[Darkseidd 59]

52 minutes ago, chef said:

That is really weird. 

Can I see a log? I can think of why that would happen. We don't look for names of items outside emby, so something's up.

its available also on previous log uploaded.

 

let me re-up here.

embyserver-63810689762.txt

[MrPancake 10]

2 hours ago, Darkseidd said:

its available also on previous log uploaded.

 

let me re-up here.

embyserver-63810689762.txt 188.61 kB · 0 downloads

Can I suggest using Emby's own metadata manager to make sure that the series is properly identified? Maybe you have the images correct because sonarr generated them, but the series itself identified wrong?

[Darkseidd 59]

16 minutes ago, MrPancake said:

Can I suggest using Emby's own metadata manager to make sure that the series is properly identified? Maybe you have the images correct because sonarr generated them, but the series itself identified wrong?

this message for me?

No didn't use Sonarr to pull metadata, im using emby's own metadata manager.

[MrPancake 10]

2 minutes ago, Darkseidd said:

this message for me?

No didn't use Sonarr to pull metadata, im using emby's own metadata manager.

Yes, I was just suggesting to check on emby metadata manager that the series is correctly identified

[Darkseidd 59]

1 hour ago, MrPancake said:

Yes, I was just suggesting to check on emby metadata manager that the series is correctly identified

Emby metadata indentifies it just fine :

 

not sure if this help, at all my self-define library, I didn't store metadata info at nfo file

Edited February 2, 2023 by Darkseidd

[chef 3810]

3 hours ago, MrPancake said:

Yes, I was just suggesting to check on emby metadata manager that the series is correctly identified

I had thought about this as well. It might have been named improperly somewhere.

2 hours ago, Darkseidd said:

Emby metadata indentifies it just fine :

 

not sure if this help, at all my self-define library, I didn't store metadata info at nfo file

I'll go through the logs. 

We do a provider check for images, but that shouldn't alter the name of the item.

 

The only other thing it could be is inside the series.nfo the name is incorrect.

@Darkseidd would you mind opening the series.nfo 

"Emby-Server/programdata/data/top-picks/Reacher"

See if there is anything out of place?

 

[Darkseidd 59]

51 minutes ago, chef said:

I had thought about this as well. It might have been named improperly somewhere.

I'll go through the logs. 

We do a provider check for images, but that shouldn't alter the name of the item.

 

The only other thing it could be is inside the series.nfo the name is incorrect.

@Darkseidd would you mind opening the series.nfo 

"Emby-Server/programdata/data/top-picks/Reacher"

See if there is anything out of place?

 

inside tvshow.nfo clearly talks about The Teacher (2022), while the image are all..Reacher (2022) (except season01 poster)

inside Season 1 folder spells out info regarding Reacher (2022) , based off the filename of episode's name. But inside nfo files, contains episodes description that matches The Teacher (2022)

 

 

below is from emby

[chef 3810]

11 minutes ago, Darkseidd said:

inside tvshow.nfo clearly talks about The Teacher (2022), while the image are all..Reacher (2022) (except season01 poster)

inside Season 1 folder spells out info regarding Reacher (2022) , based off the filename of episode's name. But inside nfo files, contains episodes description that matches The Teacher (2022)

 

 

below is from emby

So it sounds like we're on to something here... 

If you look at the actual series folder found inside your library, does the series NFO contain the same information?

[Darkseidd 59]

1 hour ago, chef said:

So it sounds like we're on to something here... 

If you look at the actual series folder found inside your library, does the series NFO contain the same information?

 

I disabled nfo generation at all self-build library. I didnt touch top picks library settings

[chef 3810]

10 minutes ago, Darkseidd said:

 

I disabled nfo generation at all self-build library. I didnt touch top picks library settings

OK. I know what this is. We are looking for data from the providers.

I can fix that. I just don't know if I should run the provider results through a regex to try a little harder to get the right result, or attempt to build the NFO with the data from the server. Probabaly the second one.

 

I'll put it into the code, and push a new release tonight. 

 

[horstepipe 422]

@chef
hey

Any update for the az- picker to workaround the cloudflare issue?

Best regards

[chef 3810]

9 hours ago, horstepipe said:

@chef
hey

Any update for the az- picker to workaround the cloudflare issue?

Best regards

Yes! I wrote it. 

[horstepipe 422]

On 12/4/2022 at 7:52 PM, chef said:

 

@horstepipe I haven't forgotten you. I've laid the ground work to recreate the original Alpha-picker for the media select. 

It won't be in this new release, but probably the next one.

Hey

that's the last post I found about it. So still on the todo or did you run in some trouble here?

Best regards

[chef 3810]

Something is up with the admin panel for the catalog. It won't let me put a new version of top picks there.

I'm going to put it here for now.

clear the browser cache. 

1.0.0.44

Emby.TopPicks_1.0.0.44.zip

 

@Spaceboy @horstepipe

There is an alpha-picker there.