TheMovieDB scraper not working anymore?

[frylich 9]

Hello community,

does anyone have an idea why TheMovieDB seems to stop working?

Does anybody have the same Problem? I am grateful for hints

Thanks

[frylich 9]

Without any changes a few moments later, may ist not the scaper itself, i got no idea....

[Luke 42083]

Sounds like you were having a network problem downloading the images, and then at some point later it cleared up and resolved itself.

[gtxr25 3]

that's also been happening with me the past few days too

 

[Happy2Play 9783]

But if it is random it suggests a network issue or a connection issue with TMDB.

But server logs may show more information as images help but don't tell the whole story as broke image placeholders have more than one meaning.

[frylich 9]

6 minutes ago, Happy2Play said:

But if it is random it suggests a network issue or a connection issue with TMDB.

But server logs may show more information as images help but don't tell the whole story as broke image placeholders have more than one meaning.

2022-10-11 07:00:14.999 Info HttpClient: GET https://api.themoviedb.org/3/collection/409026?api_key=x_secret1_x&append_to_response=images&language=de&include_image_language=de,null,en
2022-10-11 07:00:15.125 Error App: Error in TheMovieDb
    *** Error Report ***
    Version: 4.7.8.0
    Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA/Public -updatepackage emby-server-qnap_{version}_x86_64.qpkg -noautorunwebapp
    Operating system: Linux version 5.10.60-qnap (root@U16BuildServer118) (x86_64-QNAP-linux-gnu-gcc (toolchain config: [gcc-4.9.2 binutils-2.25 glibc-2.21]) 4.9.2, GNU ld
    Framework: .NET 6.0.8
    OS/Process: x64/x64
    Runtime: share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
    Application path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: NotFound
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at MovieDb.MovieDbProvider.GetMovieDbResponse(HttpRequestOptions options)
       at MovieDb.MovieDbBoxSetProvider.FetchMainResult(String id, String metadataLanguage, String preferredMetadataCountry, CancellationToken cancellationToken)
       at MovieDb.MovieDbBoxSetProvider.DownloadInfo(String tmdbId, String preferredMetadataLanguage, String preferredMetadataCountry, CancellationToken cancellationToken)
       at MovieDb.MovieDbBoxSetProvider.GetMetadata(ItemLookupInfo id, CancellationToken cancellationToken)
       at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IEnumerable`1 providers, MetadataRefreshOptions options, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    

[Luke 42083]

Hi there, please attach the complete emby server log. Thanks.

[Happy2Play 9783]

3 hours ago, frylich said:

2022-10-11 07:00:14.999 Info HttpClient: GET https://api.themoviedb.org/3/collection/409026?api_key=x_secret1_x&append_to_response=images&language=de&include_image_language=de,null,en
2022-10-11 07:00:15.125 Error App: Error in TheMovieDb
    *** Error Report ***
    Version: 4.7.8.0
    Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA/Public -updatepackage emby-server-qnap_{version}_x86_64.qpkg -noautorunwebapp
    Operating system: Linux version 5.10.60-qnap (root@U16BuildServer118) (x86_64-QNAP-linux-gnu-gcc (toolchain config: [gcc-4.9.2 binutils-2.25 glibc-2.21]) 4.9.2, GNU ld
    Framework: .NET 6.0.8
    OS/Process: x64/x64
    Runtime: share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
    Application path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: NotFound
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at MovieDb.MovieDbProvider.GetMovieDbResponse(HttpRequestOptions options)
       at MovieDb.MovieDbBoxSetProvider.FetchMainResult(String id, String metadataLanguage, String preferredMetadataCountry, CancellationToken cancellationToken)
       at MovieDb.MovieDbBoxSetProvider.DownloadInfo(String tmdbId, String preferredMetadataLanguage, String preferredMetadataCountry, CancellationToken cancellationToken)
       at MovieDb.MovieDbBoxSetProvider.GetMetadata(ItemLookupInfo id, CancellationToken cancellationToken)
       at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IEnumerable`1 providers, MetadataRefreshOptions options, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    

This means you have a Collection with a no longer valid TMDB Collection id (409026) ie NotFound.  This should not be relevant to the issue above.

Edited October 11, 2022 by Happy2Play

[Luke 42083]

Is QTS up to date?

[frylich 9]

2 hours ago, Luke said:

Is QTS up to date?

Yes.

[Luke 42083]

Are you using a vpn?

[frylich 9]

Vor 40 Minuten sagte Luke:

Benutzt du ein VPN?

No.

Edited October 13, 2022 by frylich

[Luke 42083]

When it worked it looks like it got images from Omdb as a fallback. You're still having issues communicating with MovieDb for some reason.