Statistics keeps failing

[nightknight 35]

I am new to emby. i have  a very large media library. Why is the staticits for all users task failing?

 

Im using latest verison of both plugin and emby/premeir, how can i figure out exactly what its complaining about .

The error appears to be 

System.OverflowException: System.OverflowException: Arithmetic operation resulted in an overflow.

at System.Linq.Enumerable.Sum[TSource](IEnumerable`1 source, Func`2 selector)

 

but i dont know whats causing the overflow?

 

*** Error Report ***
Version: 4.7.8.0
Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll
Operating system: Microsoft Windows 10.0.22622
Framework: .NET 6.0.9
OS/Process: x64/x64
Runtime: C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
Processor count: 12
Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
System.OverflowException: System.OverflowException: Arithmetic operation resulted in an overflow.
at System.Linq.Enumerable.Sum[TSource](IEnumerable`1 source, Func`2 selector)
at statistics.Calculators.BaseCalculator.GetOwnedEpisodesCount(Series show)
at Statistics.Helpers.ShowProgressCalculator.CalculateShowProgress(UpdateModel tvdbData)
at Statistics.ScheduledTasks.CalculateStatsTask.<>c__DisplayClass19_1.<MediaBrowser.Model.Tasks.IScheduledTask.Execute>b__0()
at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)
--- End of stack trace from previous location ---
at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
Source: System.Linq
TargetSite: System.Nullable`1[System.Int32] Sum[TSource](System.Collections.Generic.IEnumerable`1[TSource], System.Func`2[TSource,System.Nullable`1[System.Int32]])

 

Edited October 10, 2022 by nightknight

[Abobader 3464]

Hello nightknight,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9780]

Dev may need to see full server log.

@hackthis02

[nightknight 35]

22 minutes ago, Happy2Play said:

Dev may need to see full server log.

@hackthis02

here is my log file. its a new log file after i ran the statistics task.

embyserver.txt

[hackthis02 130]

7 hours ago, nightknight said:

here is my log file. its a new log file after i ran the statistics task.

embyserver.txt 44.91 kB · 2 downloads

Ohh that's a new one. Let me take a look.

[hackthis02 130]

@nightknight 
Have you used this plugin successfully before this issue?
Do you have debug logging enabled, if not could you run it again with it enabled and give me that log?
When you say very large media library, how large are we talking about?

[nightknight 35]

37 minutes ago, hackthis02 said:

@nightknight 
Have you used this plugin successfully before this issue?
Do you have debug logging enabled, if not could you run it again with it enabled and give me that log?
When you say very large media library, how large are we talking about?

No its never gotten to 100% it was failing at 7% just now with debugging 14% when i first installed it was 84%. To some people maybe not that large. like 10-15tb. I sent the log to your inbox.

[hackthis02 130]

I had to revert the change I made that fixed your issue. Since it's only happening to you, I believe it's something to do with your library. I would suggest removing all your TV shows from your library then adding them back individually, running the plugin between each. That should help you find which show(s) is giving you the issue.

[nightknight 35]

3 hours ago, hackthis02 said:

I had to revert the change I made that fixed your issue. Since it's only happening to you, I believe it's something to do with your library. I would suggest removing all your TV shows from your library then adding them back individually, running the plugin between each. That should help you find which show(s) is giving you the issue.

I guess I really don't have an option. It would be better if the expecting handler was more specific other than some variable overflowing.

 

When are you pushing the update. My server still hasn't discovered any update I dont think. Atleast statistics is still working

Edited October 12, 2022 by nightknight

[Happy2Play 9780]

4 minutes ago, nightknight said:

I guess I really don't have an option. It would be better if the expecting handler was more specific other than some variable overflowing.

 

When are you pushing the update. My server still hasn't discovered any update I dont think. Atleast statistics is still working

Restart your server to trigger update check or wait as the task runs every 24 hours.  Or you can manually run the task from the API.

//Check for plugin updates//
curl -X POST "http://localhost:8096/emby/ScheduledTasks/Running/c27fda37dfb6e39be141191aaa1c3060?api_key={yourapikey}" -d ""

 

[nightknight 35]

I found the problem. in a series i have the names of the eipsodes were like this,

 

ep.27.v0.1656282908.360 [ep.27.v0.1656282908.360].mp4

Im guessing this part is the main culprit "0.1656282908.360"

After fixing that the problem went away. thanks

Edited October 12, 2022 by nightknight

[Happy2Play 9780]

That is odd but I am guessing this would have been an episode that was technically unidentified.

But glad you were able to figure it out.

[nightknight 35]

What do you think is cusing this error?

 

Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
at Statistics.Helpers.Calculator.CalculateMovieQualities()
at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
Source: statistics
TargetSite: statistics.Models.Configuration.ValueGroup CalculateMovieQualities()

 

[nightknight 35]

is this just a naming issue or something else?

[Happy2Play 9780]

11 hours ago, nightknight said:

What do you think is cusing this error?

 

Data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
Application path: C:\Users\User\AppData\Roaming\Emby-Server\system
System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
at Statistics.Helpers.Calculator.CalculateMovieQualities()
at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
Source: statistics
TargetSite: statistics.Models.Configuration.ValueGroup CalculateMovieQualities()

 

Will guess what I report in other topic several post up in linked topic and a way to find bad episodes

 

[nightknight 35]

but what is the error. the software dont give you many details from tghe exception handling. 

 

System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
at Statistics.Helpers.Calculator.CalculateMovieQualities()

is this a title name/metadata ? 

[Happy2Play 9780]

2 minutes ago, nightknight said:

but what is the error. the software dont give you many details from tghe exception handling. 

 

System.NullReferenceException: System.NullReferenceException: Object reference not set to an instance of an object.
at Statistics.Helpers.Calculator.CalculateMovieQualities()

is this a title name/metadata ? 

If the same issue I linked it is technically unidentified episodes in the database.  But yes the exception is rather useless.

[nightknight 35]

what does this mean exactly, 

at Statistics.Helpers.Calculator.CalculateMovieQualities()

you mention episode but should i be looking at movies or tv shows? im not sure how the code works so i dont know what CalculateMovieQualities() is for just movies or tv shows?

[Happy2Play 9780]

9 minutes ago, nightknight said:

what does this mean exactly, 

at Statistics.Helpers.Calculator.CalculateMovieQualities()

you mention episode but should i be looking at movies or tv shows? im not sure how the code works so i dont know what CalculateMovieQualities() is for just movies or tv shows?

Not a coder but it is part of the calculation process ie the plugin landing page and while trying to calculate your stats if fails do to bad database information.

Edited November 6, 2022 by Happy2Play

[nightknight 35]

i still havnt figured out why statistics keeps failing. ive gon through any new movies i recently added but im still gettings errors. I mean how hard would it be to log more detailed information about the error.. 

 

*** Error Report ***
Version: 4.8.0.17
Command line: C:\Users\Laptop\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
Operating system: Microsoft Windows 10.0.22623
Framework: .NET 6.0.10
OS/Process: x64/x64
Runtime: C:/Users/Laptop/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
Processor count: 12
Data path: C:\Users\Laptop\AppData\Roaming\Emby-Server\programdata
Application path: C:\Users\Laptop\AppData\Roaming\Emby-Server\system
System.ArgumentOutOfRangeException: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')
at System.Collections.Generic.List`1.get_Item(Int32 index)
at Statistics.Helpers.Calculator.CalculateMostWatchedShows(UpdateModel tvdbData)
at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
Source: System.Private.CoreLib
TargetSite: Void ThrowArgumentOutOfRange_IndexException()

 

[nightknight 35]

matter afact, it fails even with an empty media folder.

[nightknight 35]

Why am i getting error even with empty media library folder?

[nightknight 35]

your program might be broken. ive tried as much as i can. stats fails regardless of empty foler/1 movies etc. i tried lib scans, restarts, metaldata scans. what elese can i do?

 

*** Error Report ***
Version: 4.8.0.19
Command line: C:\Users\Laptop\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
Operating system: Microsoft Windows 10.0.22623
Framework: .NET 6.0.10
OS/Process: x64/x64
Runtime: C:/Users/Laptop/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
Processor count: 12
Data path: C:\Users\Laptop\AppData\Roaming\Emby-Server\programdata
Application path: C:\Users\Laptop\AppData\Roaming\Emby-Server\system
System.ArgumentOutOfRangeException: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')
at System.Collections.Generic.List`1.get_Item(Int32 index)
at Statistics.Helpers.Calculator.CalculateMostWatchedShows(UpdateModel tvdbData)
at Statistics.ScheduledTasks.CalculateStatsTask.MediaBrowser.Model.Tasks.IScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
Source: System.Private.CoreLib
TargetSite: Void ThrowArgumentOutOfRange_IndexException()

 

Edited November 21, 2022 by nightknight

[hackthis02 130]

Sorry, I didn't know this thread was still active. The issue as we've come to understand it isn't with movies, but with TV shows. Here is what others have done to fix the issue.

 

[nightknight 35]

But the problem is it fails even with no media