Subtitles LiveTV "Unabled to load"

[emartell 3]

Hello, 

Ubuntu Server 20.04

Emby Server 4.7.8.0

FireTV - Emby Android 2.0.79a Registered

 

I would like to know what happen when I want play subtitles while stream Live TV

When I try to play subtitles in Emby Web Version it play perfect, subtitles are showing correct.

But when I want to play subtitles in my FireTV or Fire Stick, or Android app it say "Unable to load subtitles"

My Live TV is setting with hdhomerun and m3u files, but neither doesnt work in Android, only work on Emby Web.

What could be wrong? 

 

ffmpeg-directstream-a8bb6a19-89bb-4ccc-816d-f885ccaeb969_1.txt.txt embyserver ().txt

[Luke 42078]

@emartell 

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[emartell 3]

@Luke Nothing changed, I tried Emby Windows version, and works perfect. May be a bug on android device?

[Luke 42078]

1 minute ago, emartell said:

@Luke Nothing changed, I tried Emby Windows version, and works perfect. May be a bug on android device?

What exactly happened? 

[emartell 3]

9 minutes ago, Luke said:

What exactly happened? 

I install the android version on FireTV , I select CC subtitles, and nothing showing.  imagen is getting freezing even do. 

[Luke 42078]

8 minutes ago, emartell said:

I install the android version on FireTV , I select CC subtitles, and nothing showing.  imagen is getting freezing even do. 

What version number did you install?

[emartell 3]

Firetv Apk Version : 2.0.78a

In my Galaxy Android Version : 3.2.77 

Nothing changed.  

[emartell 3]

While I using Windows client and is working subtitles 

20221003_164846.heic

[Luke 42078]

OK we're looking into it. Thanks.