Audio and sub selected aren't the one playing

[nodiaque 62]

Hello, 

I have this problem on multiple audio files. When English isn't the default, even if I select English track, it will play the default track. Trying to change it during playback will change nothing. I have some with multiple language like 7 and I select German, it's in English. English is French, French is Italian, etc. 

I know the file info are correct for subs because when I watch on pc, if I select the French it play french, etc. 

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[nodiaque 62]

Ass soon as I stumble on another one that does this, I'll upload the info 

[Luke 42077]

@nodiaque ?

[nodiaque 62]

Yeah sorry, I'm renovating right now so I'm not watching any movie, but I'll keep you posted for sure. 

edit: Just to say I haven't rewatch a movie yet. It's also not something that happen everytime so it might take some time.

Edited January 9, 2023 by nodiaque

[nodiaque 62]

Ok, I finally got it today again. Selected a movie that had 3 track, English, French VFI (default) and French. Selected English, started the movie and French VFI was playing. Clicked on the audio icon, it says English. Selected French VFI and it started playing in english. I've attached the log file for it.

Tried playing in VLC and French VDI is French, English is English so it's not a problem with audio track description.

Here's the file related to it:

https://servraid.duckdns.org/temp/asdf.mkv

 

embyserver.txt

[Luke 42077]

What version of webOS does this run?

[nodiaque 62]

LG 05.50.10

OLED65C8PUA

Emby App 1.0.37

[SamES 1056]

On 30/01/2023 at 16:13, Luke said:

What version of webOS does this run?

This is webOS 4.

I can't reproduce this issue on my webOS 3.9 TV, but I can in the 4.0 emulator.  

If an audio track other than the first track is set as the default, it appears that the player is swapping the track order so that the default track is always first

In your example file, the French track is the second track, but it is marked as default, so the player has switched the order of tracks one and two.

If I change the default track using MkvToolnix header editor so that the first track is the default, then it plays fine.  If I change the default track back to French, then the problem returns.

@Luke, how do we fix this? In this case it is affect 4.0, but we can't really know if it affects newer models (older models appear to be OK). Do we need to reorder the tracks in the client so that the default track is always first?  That could get messy