Docker Instance - Wont detect media info

[neo3010 1]

Hello!  First time posting, and I tried searching this but I am not sure I was using the correct terminology when searching.  I am having a strange issue that when the media scan runs and the file might be 'in use' or copying (at least I think thats the problem) the video data wont populate it and wont play back.

However - If I move the file off the share, scan for it to 'remove' and then add it back and scan it will detect and populate the info and be usable for playback.  Attached is screenshots of it detecting vs. not detecting.  I have tried refreshing meta data and yielded no results.

 

 

[Luke 42078]

Quote

 and the file might be 'in use' or copying (at least I think thats the problem) the video data wont populate it and wont play back.

Hi, if it's in use, that's OK, but if it's still copying then I think this would be expected behavior as it hasn't finished writing yet.

On some platforms though, the next library scan will see that it's updated and try again (based on the change to the date modified timestamp of the file).

[neo3010 1]

The problem is it will never detect it. It could be a few days or forced scan and it will never populate to be a playable media file. The only way to force it is to remove, scan, add, scan.

[Happy2Play 9780]

@neo3010 Please post the server log after a scan for a specific example.

How to Report a Problem

 

[Luke 42078]

7 hours ago, neo3010 said:

The problem is it will never detect it. It could be a few days or forced scan and it will never populate to be a playable media file. The only way to force it is to remove, scan, add, scan.

You could also just refresh the metadata on it. If you're having an issue with that then please attach the emby server log. Thanks.

[neo3010 1]

@Luke found out I am an idiot.  I had the file permissions setup wrong, I never thought to recheck it since it was 'set right'  False alarm folks!