Hardware acceleration cannot find GPU

[RSuace 0]

My emby can't find my GPU. The GPU model is GTX765M.
The GPU driver and emby have been updated to the latest version.
The GPU driver version is: 425.31
emby version is: 4.7.6.0

embyserver.txt

[Abobader 3470]

Hello RSuace,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[stephen_hill 46]

I'm no expert, but looking at the logs, Emby does test the capabilities of both of your GPU's and chose to use the intel one.

Your Nvidia GPU has only the 1st generation of Nvidia NVENC, where as your Intel GPU has the 4th generation of Intel Quick Sync Video.

• https://www.wikiwand.com/en/Nvidia_NVENC
• https://www.wikiwand.com/en/Intel_Quick_Sync_Video

I'm not 100%, but it appear that your Intel GPU is a more capable video decoder/encoder than your Geforce.

For modern video codecs, your probably need atleast a 4th Gen NVENC capable card or 7th Gen Intel CPU.

[softworkz 5073]

@RSuace - I'm afraid, but your hardware is too old and is not supported.

Regarding Nvidia, you have Kepler, but Maxwell is the first gen to support HWA. Please see here: https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new

And your the Intel integrated GPU is Haswell, but Broadwell is the first gen to support HWA. https://github.com/Intel-Media-SDK/MediaSDK#media-sdk-support-matrix

So, for both you have one generation before the one which is supported.