Google TV chromecast and 4K streaming

[skank 85]

Received a google tv 4K chromecast device.

Its runs android tv.
Should i be able to stream 4K movies?
I tried with a friends google TV on a 4K TV and that worked.
I ordered my own, and paired it with a non 4K TV, trying to play movies, it stutters...

Should it be able to play it?

You guys need the log files?

[Luke 42078]

HI, yes this should work. 

 Let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[skank 85]

The log files

 

embyserver (4).txt ffmpeg-directstream-9f49ae5d-0ce5-4ba6-9de2-e28be7119b52_1.txt ffmpeg-transcode-1a9b7878-bb7f-4633-96ee-2d87cda94408_1.txt ffmpeg-transcode-030150fc-c7ed-47f0-a08c-90bf6fafaba1_1.txt

[ebr 16182]

Hi.  Is the server local to the app?  

Can you please play that item just until it starts to stutter and then follow the instructions to send a log from the app?

 

[skank 85]

2 hours ago, ebr said:

Hi.  Is the server local to the app?  

Can you please play that item just until it starts to stutter and then follow the instructions to send a log from the app?

 

What do you mean local to the app?
Yes both server and client are on same home network

It immediately stutters when i start it, you want a new log?

[ebr 16182]

9 hours ago, skank said:

Yes both server and client are on same home network

That's what I meant.

9 hours ago, skank said:

you want a new log?

Did you send a log from the app?

[skank 85]

13 hours ago, ebr said:

That's what I meant.

Did you send a log from the app?

The logs above are taken from the emby server. Thats not good?

If you talk about the client, tried the emby for kodi AND the emby app.. (paid for it).. both have the trouble

Edited September 17, 2022 by skank

[ebr 16182]

Hi.  The log from the app may tell us why you are seeing the behavior you are.  However, if you are also seeing it with Kodi that would imply it may be a network issue.

[skank 85]

On 9/18/2022 at 4:28 AM, ebr said:

Hi.  The log from the app may tell us why you are seeing the behavior you are.  However, if you are also seeing it with Kodi that would imply it may be a network issue.

I'm sorry but how do i get or post the log from the app?

Since you mention network issue... i tried some other stuff.

I moved the google tv to my main TV (living room, which is 4K, acces point in room) also on same wifi -> no issue

I then moved it to a third TV (same wifi ,Acces point in that room , also 4K TV) -> no issue

I moved it back to the room/TV which has troubles (same wifi, acces point in room next to it that has the third tv) . The TV there is no 4K tv -> issues

 

I'm wondering if its the TV causing it.

 

 

[ebr 16182]

3 hours ago, skank said:

I'm sorry but how do i get or post the log from the app?

Instructions are in this link:

On 9/16/2022 at 10:31 AM, ebr said:

Can you please play that item just until it starts to stutter and then follow the instructions to send a log from the app?