Emby server nvidia shield legendas

[LuisMiguell 1]

ola a todos a procura das legendas nao esta a funcionar tenho os p+lugs instalados mas nao funciona faco a procura manual e existe  as legendas am br e tambem em pt mas o programa nao encontra tenho o servico premium o embyserver encontra se instlado numa nvidiashield pro .

[Luke 42077]

Hi there, can we please look at an example?

Thanks !

[LuisMiguell 1]

hello everyone when I go to look for subtitles in portuguese or brazilian I can't find them but I know they have them there on opensubtiles. so I don't know why the search doesn't work.

Edited September 7, 2022 by LuisMiguell

[LuisMiguell 1]

Edited September 7, 2022 by LuisMiguell

[Luke 42077]

have you read our subtitle downloading help article?

https://support.emby.media/support/solutions/articles/44001848856-manual-subtitle-downloads

The bottom part of it may help you resolve this.

[LuisMiguell 1]

good afternoon so being like this in this example of this movie that i'm here trying to search the portuguese language i configured everything and still i don't see subtitles available in portuguese i know that i check te IMDB and metadata .I'm very sorry or I'm very stupid or I don't understand my difficulty in finding if you understand me

[Luke 42077]

Are those external ids correct? Did you setup your open subtitles username and password?

[LuisMiguell 1]

I apologize for my ignorance but what are ids external .. Username and password are correct that I'm sure

[LuisMiguell 1]

 external ids correct is correct i check .

 

[Luke 42077]

OK, please attach the emby server log. Thanks.

[LuisMiguell 1]

 

II made a video to try to really see that it doesn't find the subtitles

[LuisMiguell 1]

I'm using this version Versão 4.8.0.8 beta

[LuisMiguell 1]

sorry its this 

ffmpeg-remux-83e12eba-f1db-4d48-bead-f142ceabf331_1 - Atalho.lnk

[Luke 42077]

On 9/8/2022 at 2:49 PM, LuisMiguell said:

sorry its this 

ffmpeg-remux-83e12eba-f1db-4d48-bead-f142ceabf331_1 - Atalho.lnk 1.38 kB · 2 downloads

Hi, can you please attach the main emby server log from when you tried to do this. The file name will start with embyserver. Thanks !