No compatible streams

[RolyB 0]

DS216Play. Running DSM DSM 7.1. Receiving No Compatible Streams Message when attempting to play any media file. It worked before suddenly it isn't. Did a clean install om DSM 7.ffmpeg-transcode-5860e46f-1937-4e3f-a961-bf6998ae16a0_1.txt

embyserver.txt

[Luke 42078]

Hi, did you  notice this in the ffmpeg log?

21:02:03.500 /volume1/Series/Chicago Fire/Seizoen 7/Chicago.Fire.S07e08.720p.NLSubs.mp4: Permission denied

This guide may help you resolve it:

Please let us know if this helps. Thanks.

[RolyB 0]

I have already checked it and Emby got full access as you can see in printscreen. Sorry it is in Dutch Other series are working and I don't understand this one isn't. 

Edited September 6, 2022 by RolyB

[FrostByte 5392]

Your share permissions look good.  Have you checked the file/folder permissions at the system level for that series?

[RolyB 0]

I’m not sure what you mean? I added a extra library  with specific permission for that serie but they did not work.  

[FrostByte 5392]

Can you SSH to your NAS and check the file and folder permissions

[SAint 1]

I am having the same issue.

The strange thing is that my permissions are correct because some files in the season play just fine, and then a new episode drops, and it gives me the error of no compatible streams available.

I then delete the file and Re download. Then it suddenly works, but may take a few download attempts.

The log still states permission denied for those no work files as above

I know a file won't play when it doesn't have a run time below the title.

I am stumped as to how to fix this one as it's seems to be a permissions problem.

[FrostByte 5392]

Can you post a screen shot of the file permissions in a folder where you're having problems, please.  If the screen shot has some files that work and some that don't that would be great.

Then include a log when playing one of the files.

Thanks

[SAint 1]

I managed to sort it out by going to each folder and resetting permissions.