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Emby stopped working on one device


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Posted

Hi, I've been using Emby with a Synology Nas for a few months and it's been working flawlessly.

About a week ago it stopped connecting to our main TV in the house (unable to connect to server message) but still works everywhere else.

I've tried logging in via Emby connect but that doesn't work either.

I've not changed anything although I seem to remember there was an update recently so maybe that could have caused the issue?

I'm not the most technical of people so any advice would be really appreciated.

thanks alot.

Posted

Hi there, are you able to connect from other devices such as a smartphone?

Posted

Yes it still works in outdoor office TV, PC, Phone and tablet. Just the main TV that's not connecting for some reason.

I've rebooted router, reinstalled the app on the tv but not sure what else to do at this point.

Posted

What TV? What app and app version on the TV?

Posted

LG - 55SM8200PLA

Latest version of the app.

Posted

Is this the best place for support or do Emby have a support email address?

 

Posted

It sounds like potentially a LG thing rather than synology so maybe try post in the LG sub

Posted

Might just start over with Plex, it'll be quicker than getting any help on here.

Christ.

  • Like 1
Posted

Hi, what if you do a manual connection in the Emby LG app by clicking the button to add a new server from the server selection screen?

Posted

Tried to do that daily.

Appreciate the tips but it's just not working and, aside from updating Emby recently, nothing has changed.

Posted
On 8/26/2022 at 6:12 AM, Pad070 said:

Tried to do that daily.

Appreciate the tips but it's just not working and, aside from updating Emby recently, nothing has changed.

@Pad070 what address did you enter exactly? Are you sure it was correct?

  • 4 months later...
Posted

Update on this. I gave up and then tried Emby on the TV again in December and... it worked and has worked ever since.

Switched on this morning and... it's not working again. Same issue.

So, so tired of this. I just want to relax on a day off and watch a few films, not waste hours trying this that and the other.

Please sort out whatever the issue is with LG TVs. 

Posted
8 hours ago, Pad070 said:

Update on this. I gave up and then tried Emby on the TV again in December and... it worked and has worked ever since.

Switched on this morning and... it's not working again. Same issue.

So, so tired of this. I just want to relax on a day off and watch a few films, not waste hours trying this that and the other.

Please sort out whatever the issue is with LG TVs. 

HI there, what exactly is happening?

Posted

"unable to connect to server"

I've uninstalled and reinstalled the app, tried Emby connect, connect to new server.. It just doesn't work.

It's working fine on all other devices. 

  • 1 month later...
Posted
On 1/24/2023 at 6:05 PM, Pad070 said:

"unable to connect to server"

I've uninstalled and reinstalled the app, tried Emby connect, connect to new server.. It just doesn't work.

It's working fine on all other devices. 

Hi @Pad070are you still having an issue with this? Have you been able to connect?

Posted

Still not working unfortunately.

  • 2 weeks later...
Posted
On 3/19/2023 at 5:46 PM, Pad070 said:

Still not working unfortunately.

@Pad070 when you connect to the server manually, what do you specify as the server address and port?

  • 8 months later...
Posted (edited)

Reinstalled the app and its now working. 

 

 

 

Edited by Pad070
Posted
7 minutes ago, Pad070 said:

And it's happened again.

That's me done with emby I'm afraid. Just not worth the stress.

 

 

 

Hi, what exactly happened?

Posted

Sorry you can delete this thread. Its working now after reinstalling the app. 

  • Thanks 1
  • 5 months later...
Posted

And it's gone again. 

So thats me done with Emby now.

Deleting, cancelling my subscription  and going back to Plex.

 

Posted
1 hour ago, Pad070 said:

And it's gone again. 

So thats me done with Emby now.

Deleting, cancelling my subscription  and going back to Plex.

 

@Pad070 Hi, don't you want a personal media server and not one that puts your information in the cloud?

We're happy to help you resolve your issue. what exactly is gone?
 

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