Pad070 2 Posted August 20, 2022 Posted August 20, 2022 Hi, I've been using Emby with a Synology Nas for a few months and it's been working flawlessly. About a week ago it stopped connecting to our main TV in the house (unable to connect to server message) but still works everywhere else. I've tried logging in via Emby connect but that doesn't work either. I've not changed anything although I seem to remember there was an update recently so maybe that could have caused the issue? I'm not the most technical of people so any advice would be really appreciated. thanks alot.
Luke 42077 Posted August 20, 2022 Posted August 20, 2022 Hi there, are you able to connect from other devices such as a smartphone?
Pad070 2 Posted August 20, 2022 Author Posted August 20, 2022 Yes it still works in outdoor office TV, PC, Phone and tablet. Just the main TV that's not connecting for some reason. I've rebooted router, reinstalled the app on the tv but not sure what else to do at this point.
Luke 42077 Posted August 20, 2022 Posted August 20, 2022 What TV? What app and app version on the TV?
Pad070 2 Posted August 20, 2022 Author Posted August 20, 2022 LG - 55SM8200PLA Latest version of the app.
Pad070 2 Posted August 22, 2022 Author Posted August 22, 2022 Is this the best place for support or do Emby have a support email address?
DJX 18 Posted August 22, 2022 Posted August 22, 2022 It sounds like potentially a LG thing rather than synology so maybe try post in the LG sub
Pad070 2 Posted August 22, 2022 Author Posted August 22, 2022 Might just start over with Plex, it'll be quicker than getting any help on here. Christ. 1
Luke 42077 Posted August 22, 2022 Posted August 22, 2022 Hi, what if you do a manual connection in the Emby LG app by clicking the button to add a new server from the server selection screen?
Pad070 2 Posted August 26, 2022 Author Posted August 26, 2022 Tried to do that daily. Appreciate the tips but it's just not working and, aside from updating Emby recently, nothing has changed.
Luke 42077 Posted August 30, 2022 Posted August 30, 2022 On 8/26/2022 at 6:12 AM, Pad070 said: Tried to do that daily. Appreciate the tips but it's just not working and, aside from updating Emby recently, nothing has changed. @Pad070 what address did you enter exactly? Are you sure it was correct?
Pad070 2 Posted January 24, 2023 Author Posted January 24, 2023 Update on this. I gave up and then tried Emby on the TV again in December and... it worked and has worked ever since. Switched on this morning and... it's not working again. Same issue. So, so tired of this. I just want to relax on a day off and watch a few films, not waste hours trying this that and the other. Please sort out whatever the issue is with LG TVs.
Luke 42077 Posted January 24, 2023 Posted January 24, 2023 8 hours ago, Pad070 said: Update on this. I gave up and then tried Emby on the TV again in December and... it worked and has worked ever since. Switched on this morning and... it's not working again. Same issue. So, so tired of this. I just want to relax on a day off and watch a few films, not waste hours trying this that and the other. Please sort out whatever the issue is with LG TVs. HI there, what exactly is happening?
Pad070 2 Posted January 24, 2023 Author Posted January 24, 2023 "unable to connect to server" I've uninstalled and reinstalled the app, tried Emby connect, connect to new server.. It just doesn't work. It's working fine on all other devices.
Luke 42077 Posted March 19, 2023 Posted March 19, 2023 On 1/24/2023 at 6:05 PM, Pad070 said: "unable to connect to server" I've uninstalled and reinstalled the app, tried Emby connect, connect to new server.. It just doesn't work. It's working fine on all other devices. Hi @Pad070are you still having an issue with this? Have you been able to connect?
Luke 42077 Posted March 29, 2023 Posted March 29, 2023 On 3/19/2023 at 5:46 PM, Pad070 said: Still not working unfortunately. @Pad070 when you connect to the server manually, what do you specify as the server address and port?
Pad070 2 Posted December 13, 2023 Author Posted December 13, 2023 (edited) Reinstalled the app and its now working. Edited December 13, 2023 by Pad070
Luke 42077 Posted December 13, 2023 Posted December 13, 2023 7 minutes ago, Pad070 said: And it's happened again. That's me done with emby I'm afraid. Just not worth the stress. Hi, what exactly happened?
Pad070 2 Posted December 13, 2023 Author Posted December 13, 2023 Sorry you can delete this thread. Its working now after reinstalling the app. 1
Pad070 2 Posted May 21, 2024 Author Posted May 21, 2024 And it's gone again. So thats me done with Emby now. Deleting, cancelling my subscription and going back to Plex.
Luke 42077 Posted May 21, 2024 Posted May 21, 2024 1 hour ago, Pad070 said: And it's gone again. So thats me done with Emby now. Deleting, cancelling my subscription and going back to Plex. @Pad070 Hi, don't you want a personal media server and not one that puts your information in the cloud? We're happy to help you resolve your issue. what exactly is gone?
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