Thumbnail Image Extraction Not Working Fully

[robpaolella 11]

This feature is only working for a small percentage of my files. Many of my movies don't have .bif files attached with them. Is there a way to manually request certain files be scanned?

[Happy2Play 9780]

Only Refresh on those specific items.

Would need to see logs to try and determine why it is not working on every file.

[Luke 42078]

Hi there, can you please go over an example? thanks.

[robpaolella 11]

50 minutes ago, Luke said:

Hi there, can you please go over an example? thanks.

What would you like me to include in the example?

[Luke 42078]

Hi, please try refreshing the metadata on one of these titles and then attach the emby server log. Thanks.

[robpaolella 11]

I looked through embyserver.txt and it says "Access to the path '/torrents/movies/6 Underground (2019)/6 Underground (2019) WEBDL-1080p-320-10.bif' is denied." My file structure is the same for all of my movies (/torrents/movies/Movie Title) and some work while this one–and others–do not.

[Happy2Play 9780]

@robpaolella Does the file exist there or is Emby failing to write there?  But it would/should be recursive permissions on the library folder.

2022-08-02 02:00:13.226 Error ChapterImagesTask: Error creating thumbnails for /torrents/tv_shows/Better Call Saul/Season 6/Better Call Saul - S06E11 - Breaking Bad WEBDL-1080p.mkv
	*** Error Report ***
	Version: 4.7.5.0
	Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
	Operating system: Linux version 5.15.46-Unraid (root@Develop) (gcc (GCC) 11.2.0, GNU ld version 2.37-slack15) #1 SMP Fri Jun 10 11:08:41 PDT 2022
	Framework: .NET 6.0.2
	OS/Process: x64/x64
	Runtime: system/System.Private.CoreLib.dll
	Processor count: 16
	Data path: /config
	Application path: /system
	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/torrents/tv_shows/Better Call Saul/Season 6/Better Call Saul - S06E11 - Breaking Bad WEBDL-1080p-320-10.bif' is denied.
	 ---> System.IO.IOException: Permission denied
	   --- End of inner exception stack trace ---
	   at Interop.CheckIo(Error error, String path, Boolean isDirectory, Func`2 errorRewriter)
	   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
	   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
	   at System.IO.FileSystem.CopyFile(String sourceFullPath, String destFullPath, Boolean overwrite)
	   at System.IO.File.Copy(String sourceFileName, String destFileName, Boolean overwrite)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.CopyFile(String source, String target, Boolean overwrite)
	   at Emby.Providers.MediaInfo.ThumbnailGenerator.CreateThumbnailSet(Video item, MediaStream videoStream, LibraryOptions libraryOptions, Int32 width, CancellationToken cancellationToken)
	   at Emby.Providers.MediaInfo.ThumbnailGenerator.CreateThumbnailSets(Video item, MediaStream videoStream, LibraryOptions libraryOptions, CancellationToken cancellationToken)
	   at Emby.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, MediaStream videoStream, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
	Source: System.Private.CoreLib
	TargetSite: Void CheckIo(Error, System.String, Boolean, System.Func`2[Interop+ErrorInfo,Interop+ErrorInfo])
	InnerException: System.IO.IOException: Permission denied
	Source: 
	TargetSite: 

 

[Luke 42078]

Yes, have you taken a look at this?