Trailers" on PC not Roku... why?

[GaryMetz 0]

I can watch movie and tv trailers on my pc but they don't display on my Roku. 

Is there a setting I need to enable somewhere?

[ebr 16169]

Hi. Please see the discussion here:

 

[Fryman5500 0]

Well if that is the case then how is it being done in plex?

So does that mean if I pay for premium to get cinema mode it won't work on the Roku?

[Luke 42077]

10 hours ago, Fryman5500 said:

Well if that is the case then how is it being done in plex?

So does that mean if I pay for premium to get cinema mode it won't work on the Roku?

They are paying for a license to directly include trailers in their apps. We are continuing to explore more options for trailers as they become available.

 

 

[Fryman5500 0]

Oh OK. So Cinema mode won't work on roku then?

[Fryman5500 0]

I suppose I could try a fire stick if trailers work on that?

[Luke 42077]

6 minutes ago, Fryman5500 said:

Oh OK. So Cinema mode won't work on roku then?

Actually the Cinema Intros function does work on Roku. It just doesn't utilize youtube trailers. That means you either need to use the trailer plugin, or have local trailer files, or a combination of both.

 

[Luke 42077]

7 minutes ago, Fryman5500 said:

I suppose I could try a fire stick if trailers work on that?

Just to clarify, all of our apps support trailers, it's just that Roku doesn't support them coming from youtube.

[Fryman5500 0]

Thanks for all the help.