Choppy Video Playback - Multiple Files

[dyecast 6]

Device:  iPhone 13 Pro Max
Device:  iPad Pro 12 Gen 3

Emby Client Version:  v.2.1.9
Emby Server Version:  v.4.7.5.0

See attached logs.

See attached screenshot showing the type of video:  status-of-video.png
See attached live recording from another device of the problem:  DS9-Stutter.mp4

I've seem similar symptoms running other videos recently.

The file is being played on the LAN.

embyserver.txt embyserver-63794013935.txt

[Luke 42078]

HI, we're looking into it. Thanks for reporting.

[Luke 42078]

HI, are you still running into this with Emby Server 4.7.6 and Emby for iOS 2.2.1?

[dyecast 6]

I don’t have Emby 4.7.6 installed yet, but there was nothing in the changelogs about addressing this issue.

There is no meaningful data in the iOS change log either.  I’m having the same issue on my iPad which is running the latest Emby client.

The issue only occurs when the quality is set to Auto/Direct or Auto/Direct is being used.  If the same video is transcoded on the fly, even at the same bandwidth, the issue does not occur.

[Luke 42078]

OK we're looking into it. Thanks.

[dyecast 6]

Any updates? Anything you need from me?

[Luke 42078]

Hi, we're looking into it. Thanks.

[dyecast 6]

Any updates?

[Luke 42078]

Have you updated to Emby Server 4.7.8?