Have not been able to connect to two different Emby Servers.

[GaryG 5]

Recently got a new router in my house, had to configure  a few things, the last problem I have is, I have not been able to connect to two different Emby Servers.

1. My own server: LAN and or WAN

2. A different server: WAN

Whats strange is that I cannot connect to either server via the EMBY app on my android phone WIFI turned off on phone.
I have tried direct connect as well as connecting via EMBY Connect.

Stranger is the TV's in my house can connect, via WIFI. Its not a firewall issue ive turned off firewall and still cannot connect.
I set up Port forwarding in my router, but Im not sure its right. Screenshot attached.

Any suggestions would be greatly appreciated.
 

[Abobader 3470]

Hello GaryG,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9783]

If devices on LAN cannot connect to server it is a firewall issue.

If clients can connect on LAN then a WAN issue is port forwarding or double nat or possiby provider cg-nat.

Emby Connectivity

What Router model?

 

[GaryG 5]

Verizon - CR1000A

[GaryG 5]

Just turned off firewalls completely, trying to connect via Android  phone, NO GOOD

[Luke 42085]

On 7/20/2022 at 4:39 PM, GaryG said:

Just turned off firewalls completely, trying to connect via Android  phone, NO GOOD

Hi @GaryG can you please show the complete screenshot of your port forwarding setup? Usually you'll need to configure the LAN address to forward to. How did you configure that?