Emby files disorganized after update

[zfrenchy 12]

Hi everyone,

I update my UNRAID server, then after that Emby cannot works, I uninstalled Emby then installed, but now it's a mess.

here is a screenshot of movies main page in primary mode

 

then a screenshot of my files organization (for 300 movie)

 

I think it's something wrong on the settings of Emby, but I cannot find'it.

[zfrenchy 12]

May be something left over while uninstalling emby ?????

 

[chef 3810]

Have you run a library scan after you reinstalled it?

I'm just wondering if the library.db is not quite populated with your media.

 

[zfrenchy 12]

yes I did, multiple time.

 

Can I delete the Db then run a scan again ?

[zfrenchy 12]

may be an important info ...

 

Like the movie "88 minutes", I have an "extras" folder, files insides are names "extra 01.mkv, extra 02.mkv ...".

at the Emby page of "88 minutes" movie, nothing appear about extras.

[chef 3810]

25 minutes ago, zfrenchy said:

yes I did, multiple time.

 

Can I delete the Db then run a scan again ?

I wouldn't delete it yet. 

What happens if you refresh metadata on the movie 88 minutes?

 

Click the three dots and select "refresh metadata"

[zfrenchy 12]

same, nothing change, still not extras on the page of the movie

 

If I display in EMBY by folder, I see folder "8", then folder "88 minutes" with the movie inside AND THE "extras" folder, but inside the "extras" folder are files from other movies, not "88 minutes"

 

Looks like the Db is completely broken, no ?

[chef 3810]

Maybe.

I wouldn't want to tell you to completely remove the db if there is something else happening there.

You could perhaps,

1. Remove some of the folders from the library is pointing at. Just leave the folder with 88 minutes.

2. Shut down the server

3. Rename library.db to library.db_old

4. Spin up the server

5. Run a library scan.

This way you have the backup of the original library.db, and the library scan won't take as long to process one movie folder.

We can then take a look and see if we end up with the same results. If we do, then we would know it wasn't the library.db and you could go back to the old one without issue.

 

Unless there is something else we could try, recommended from another user, or core dev.

 

[zfrenchy 12]

Where is  library.db file ?

 

[zfrenchy 12]

under  /mnt/cache/appdata

- binhex-emby

     - cache

     - config

     - data

     - logs

     - metadata

     - plugins

     - root

     - transcoding-temp

- EmbyServer

     - cache

     - config

     - data

     - logs

     - metadata

     - plugins

     - root

     - transcoding-temp

- emby (empty folder)

- mariadb-official (empty folder)

[zfrenchy 12]

I move all movies to a temporary folder, only 88 minutes is in the Movies folder, with the extra folder inside.

[Happy2Play 9780]

8 minutes ago, zfrenchy said:

under  /mnt/cache/appdata

- binhex-emby

     - cache

     - config

     - data

     - logs

     - metadata

     - plugins

     - root

     - transcoding-temp

- EmbyServer

     - cache

     - config

     - data

     - logs

     - metadata

     - plugins

     - root

     - transcoding-temp

- emby (empty folder)

- mariadb-official (empty folder)

There is a definite installation issue as two locations should not exist.  So one of these replaced the other.  Would need to see a server log or click the three dot menu button next to power button on Emby Dashboard to see server info to know which folders are currently being used.

[zfrenchy 12]

here is the log from emby in unraid

embyserver log.txt

[zfrenchy 12]

[zfrenchy 12]

should I uninstall Emby in unraid ...

... then delete all following folders (using Kruzader)

binhex-emby

EmbyServer

emby (empty folder)

mariadb-official (empty folder)

 

 

... then re-install Emby ?

 

 

[zfrenchy 12]

-  I uninstalled Emby in unraid ...

- deleted all following folders (using Kruzader): binhex-emby, EmbyServer, emby, mariadb-official

- Re-installed Emby

 

BUT STILL HAVE THE SAME PROBLEM, no Extras folder at the page of the movie, extra showing as movies.

I manually scan and update metadata, same problem.

[zfrenchy 12]

Just saw another problem...

I have a "documentaries" folder ...

 

here is how the movie page show ...

 

 

shows as version, not as movie, WEIRD !

 

 

[ebr 16184]

Just now, zfrenchy said:

shows as version, not as movie

Hi.  That is because your folder and file naming exactly match our convention for multi-versions.  Remove the " - " from the file names and that should clear up.

As for your extras, exactly how have you setup  your libraries and what folders do they point to?  Make sure you don't have multiple libraries pointing to the same items.

[zfrenchy 12]

weird, the naming files didn't change, it is the same as before I update my UNRAID server.  Worked very fine before.

[zfrenchy 12]

here is how it is for the movie "88 minutes"

here the extras folder

here how it shows in main movie page, in emby

here the page of the movie, no extras folder showing

 

 

[zfrenchy 12]

here the library setup

 

[zfrenchy 12]

anyone ?

[Luke 42078]

Instead of adding windows shares directly to emby server, what I would suggest instead is to mount the shares to local paths using docker or unRAID, and then add those local paths into emby server.

[zfrenchy 12]

Can you clear a bit for me, I am not sure to understand what you suggest.

[zfrenchy 12]

GOT IT !!!!!!!!!!!!

THANK you soo much !