Unable to search "Use the keyboard on your mobile device"

[DavidAus 3]

Hi,

Iam unable to search any more using the remote. The on screen keyboard no longer appears and instead I am being directed to "Use the keyboard on your mobile device". I dont know what that means, I tried the keyboard in the shield app and that didnt work. Is there anything I can do to bring the on screen keyboard back so me and my family can use the remote? Thankyou

 

 

Edited July 11, 2022 by DavidAus
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[ebr 16176]

Hi.  In the Shield device settings under "Keyboard", what is selected?  It should be "Leanback".

[DavidAus 3]

Thanks, not sure what fixed it but after an emby server update and shield restart it worked again. I did check and the keyboard was set Leanback. Thanks for the help.