Playback Error: No compatible streams are currently available.

[King Pin 34]

Playback Error No compatible streams are currently available. Please try again later or contact your system administrator for details.

Point Break (2015).mkv

There is no video/audio details on the page for the movie either.  

Plays fine in VLC. 

Path is correct. 

ffmpeg-transcode-3459534a-4e48-45aa-ae92-0351850dec9c_1.txt embyserver (1).txt

[Happy2Play 9783]

Since Emby has no Media Info it does not know how to play the media.  This will happen until ffprobe is able to read this media.

Spoiler

022-07-09 23:44:29.420 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -i file:"/share/CACHEDEV1_DATA/Medias/MOVIES/MOVIES - BLURAY/Point Break (2015)/Point Break (2015).mkv" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2022-07-09 23:44:29.421 Debug MediaProbeManager: ProcessRun 'ffprobe' Started.
2022-07-09 23:44:29.435 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 1 - Failed
2022-07-09 23:44:29.436 Error App: Error in ffprobe
    *** Error Report ***
    Version: 4.7.5.0
    Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA/Public -updatepackage emby-server-qnap_{version}_x86_64.qpkg -noautorunwebapp
    Operating system: Linux version 5.10.60-qnap (root@U16BuildServer175) (x86_64-QNAP-linux-gnu-gcc (toolchain config: [gcc-4.9.2 binutils-2.25 glibc-2.21]) 4.9.2, GNU ld
    Framework: .NET 6.0.2
    OS/Process: x64/x64
    Runtime: share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
    Application path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
    System.Exception: System.Exception: ffprobe failed for file:"/share/CACHEDEV1_DATA/Medias/MOVIES/MOVIES - BLURAY/Point Break (2015)/Point Break (2015).mkv" - streams and format are both null: 
    {
    
    
    ffprobe version 5.0.0-emby_2022_05_07 Copyright (c) 2007-2022 the FFmpeg developers and softworkz for Emby LLC
      built with gcc 8.3.0 (crosstool-NG 1.24.0)
    [dvdsub @ 0x1069400] [IMGUTILS @ 0x7ffdbc599200] Picture size 0x0 is invalid
    [matroska,webm @ 0x1061580] Failed to open codec in avformat_find_stream_info
    Input #0, matroska,webm, from 'file:/share/CACHEDEV1_DATA/Medias/MOVIES/MOVIES - BLURAY/Point Break (2015)/Point Break (2015).mkv':
      Metadata:
        title           : Point Break
        encoder         : libmakemkv v1.16.7 (1.3.10/1.5.2) win(x64-release)
        creation_time   : 2022-05-23T06:00:00.000000Z
      Duration: 01:53:50.91, start: 0.000000, bitrate: 11008 kb/s
      Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x800 [SAR 1:1 DAR 12:5], Level 41, 23.98 fps, 23.98 tbr, 1k tbn
        Metadata:
          BPS-eng         : 9491105
          DURATION-eng    : 01:53:50.907416666
          NUMBER_OF_FRAMES-eng: 163778
          NUMBER_OF_BYTES-eng: 8104107063
      Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
        Metadata:
          title           : Surround 5.1
          BPS-eng         : 1509000
          DURATION-eng    : 01:53:50.912000000
          NUMBER_OF_FRAMES-eng: 640398
          NUMBER_OF_BYTES-eng: 1288480776
      Stream #0:2(eng): Subtitle: dvd_subtitle (default)
        Metadata:
          BPS-eng         : 5885
          DURATION-eng    : 01:52:39.616866666
          NUMBER_OF_FRAMES-eng: 923
          NUMBER_OF_BYTES-eng: 4972888
    [dvdsub @ 0x1123780] [IMGUTILS @ 0x7ffdbc599470] Picture size 0x0 is invalid
    Could not open codec for input stream 2
    
    
       at Emby.Server.MediaEncoding.Probing.MediaProbeManager.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, String userAgent, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Boolean forceEnableLogging, CancellationToken cancellationToken)
       at Emby.Providers.MediaInfo.FFProbeVideoInfo.ProbeVideo[T](MetadataResult`1 metadataResult, MetadataRefreshOptions options, LibraryOptions libraryOptions, CancellationToken cancellationToken)
       at Emby.Providers.Manager.MetadataService`2.RunCustomProvider(ICustomMetadataProvider`1 provider, MetadataResult`1 itemResult, String logName, MetadataRefreshOptions options, LibraryOptions libraryOptions, RefreshResult refreshResult, CancellationToken cancellationToken)
    Source: Emby.Server.MediaEncoding
    TargetSite: Void MoveNext()

Dev will have to comment as to me it can see info.

[softworkz 5073]

@King Pin - Can you try a normal  ffprobe -show_streams <path> on the video?

[King Pin 34]

On 8/6/2022 at 7:20 PM, softworkz said:

@King Pin - Can you try a normal  ffprobe -show_streams <path> on the video?

Hi Softworkz.  Sorry for the late reply but I ended up deleting the movie.

You can close or delete this if you like.