Live TV Won't Play on Samsung TV Emby App

[cmacfarlane93 10]

I have Live TV on my server. It works flawlessly across multiple devices including Roku, FireTV, PC Browser, Android App, iOS App, Mobile Browser.

However Live TV does not work solely on my Samsung TV when using the Emby app. I get the following error:

"No compatible streams are currently available. Please try again later or contact your system administrator for details."

Like I mentioned above, this only occurs on the Samsung TV, it works on all other devices. It even works on a Roku stick that I plug into the TV itself, just not the native Emby app for Samsung.

 

Logs have been PM'd to Luke for privacy.

 

Samsung model number: Samsung TU7000 65

 

Samsung firmware version: 2002

 

Samsung Emby client version: 1.2.6

 

Emby server version: 4.7.5.0

 

 

[Luke 42077]

Hi, what time did the problem occur?

[cmacfarlane93 10]

5 minutes ago, Luke said:

Hi, what time did the problem occur?

Hi Luke, should be the latest entries in the logs I sent you

[ADAMGLIORI 0]

Hi

I have the Samsung AU7000 and i am getting the exact same issue.

Live TV works everywhere else except for the Emby app on the TV

Samsung version: 2002
Emby App Version: 1.2.9
Emby Server Version: 4.7.5.0

[Luke 42077]

HI, are you still seeing this with Emby for Samsung 1.3.0?

[cmacfarlane93 10]

On 17/07/2022 at 13:20, Luke said:

HI, are you still seeing this with Emby for Samsung 1.3.0?

I just deleted the emby app from the device and reinstalled, but version 1.2.6. Is what installed. Do I have to install with a USB? 

Edited July 19, 2022 by cmacfarlane93

[Luke 42077]

9 minutes ago, cmacfarlane93 said:

I just deleted the emby app from the device and reinstalled, but version 1.2.6. Is what installed. Do I have to install with a USB? 

For now, yes, at least until we get another update through the Samsung store. Is it playing with 1.2.6?

[cmacfarlane93 10]

2 minutes ago, Luke said:

For now, yes, at least until we get another update through the Samsung store. Is it playing with 1.2.6?

No luck with 1.2.6. I'll try to update to 1.3.0

[Luke 42077]

OK let us know how you get on. Thanks.

[cmacfarlane93 10]

21 hours ago, Luke said:

OK let us know how you get on. Thanks.

Same issue after upgrading to 1.3.0. PMing you the logs

 

EDIT* The most recent entries should be where the problem is occurring. I tested right before downloading the logs

Edited July 20, 2022 by cmacfarlane93